Education
BSC Business Economics & Management (Sept 2001- June 2004)
Manchester University
International Baccalaureate (Sept 1998- June 2000)
Washington International School
Experience
Education Account Manager
Virgin Media Business, Manchester
• Responsible for the full sales cycle; generating / qualifying leads, attending meetings, closing the sale and managing the customer.
• Sold and managed education establishments from primary, secondary, through to further and higher education.
• Developed customer solutions ranging from single school infrastructures through to large multi-school/sites networks.
• Gained an excellent understanding of the UK educational sector.
Key Account Manager (Mar 2011 -April 2013)
Virgin Media Business, Manchester
• Managed a diverse portfolio of public sector clients, including government, educational and health & safety institutions including, Eton College, University of Derby and Nursing & Midwifery Council.
• Achieved 2012 year sales target after 7 months.
• Largest single tender win, within public sector development.
• Responsibility for improving NPS (Net Promoter Score) for the customers across the whole telesales department, increasing the score by over 50%.
• Organised and ran numerous incentive schemes.
Corporate Business Account Manager (Sep 2004-Sept 2008)