Profile
With over 12 years’ experience in finance, underwriting, sales, sales support and administration I possess the abilities to organize, prioritize and execute all tasks I’m given. I have excellent communication skills, I work very well to deadlines. I work well in a team or on an individual basis. I’m highly motivated in everything I do and I am always open minded and willing to acquire new skills – I especially love continuously learning more about changing technology.
Achievements & Skills
• Working to targets to achieve incentives and bonuses
• Top sales person for more than 3 consecutive months
• Maintaining strong client relationships and building new ones
• Experienced in business and non-business customer base
Work Experience
Job Title: External Sales Manager
Company: Grenke
Duration: July 2013 – Present (2 year 2 Month)
Role Outline:
• Developing new partnerships & maintaining existing ones
• Underwriting and approving applications for partners
• Arrange my day to fit in meetings follow up work and reporting
• Hit daily and monthly targets for branch & manage my team
• Made myself aware of all account updates and system updates on the Grenke System
• Fully anti money laundering compliant
Job Title: Account Management & Development Team Leader
Company: IFA Telecom
Duration: May 2012 – July 2013 (1 year 1 month)
Role Outline:
• Managed a team and made sure they were hitting targets and had all the tools they needed to do so
• Made outbound sales calls into renewal base to renew customers and enhance their current programme
• Made cold calls to try and develop new business
• All calls made were to small to medium businesses so kept my manner professional and polite
• Hit daily and monthly targets in both sales to be achieved and number of calls to be made
• Kept a pipeline of customers and updated daily
• Planned my day and prioritized work to make sure I got everything done in time
• Made myself aware of all advancements on telecom and mobile packages and advancements so I could give my customers the best possible advice
• Sold landline and mobile packages as a range of other products including electricity
• Met customers face to face and also used but primarily spoke to them over the phone
Job Title: Sales Consultant
Company: Glenpatrick Water Solutions
Duration: June 2011 – September 2011 (3 months) – was going back to college to finish degree
Role Outline:
• Made cold calls to try and develop new business
• All calls made were to small to medium businesses so kept my manner professional and polite
• Hit daily and monthly targets in both sales to be achieved and number of calls to be made
• Kept a pipeline of customers and updated daily
• Planned my day and prioritized work to make sure I got everything done in time
Job Title: Advertising Consultant
Company: Truvo Ireland
Duration: October 2009 – May 2011 (1 year 8 months)
Role Outline:
• Made outbound sales calls into renewal base to renew customers and enhance their current programme
• Made cold calls to try and develop new business
• All calls made were to small to medium businesses so kept my manner professional and polite
• Hit daily and monthly targets in both sales to be achieved and number of calls to be made
• Planned my day and prioritized work to make sure I got everything done in time
• Made myself aware of all advancements on online advertising so I could give my customers the best possible advice
• Sold print advertising as well as a host of online advertising including SEM (Search Engine Marketing)
• Met customers face to face and also used online software to connect with them through their computer
Job Title: Business Account Manager
Company: Vodafone
Duration: February 2009 – September 2009 (7 months)
Role Outline:
• Made outbound sales calls & met customers face to face to renew customers and enhance their current programme
• All calls made were to small to medium businesses so kept my manner professional and polite
• Made cold calls to try and develop new business
• Hit daily and monthly targets in both sales to be achieved and number of calls to be made
Planned my day and prioritized work to make sure I got everything done in time
• Made myself aware of all advancements with mobile technology so I was giving my customer the best possible advise
Job Title: Sales & Sales Support
Company: Irish Mortgage Corporation
Duration: June 2007 – December 2008 (1 year 1 month)
Role Outline:
• Made outbound calls to customers to advise them of documents needed
• Made outbound calls to lenders and solicitors to get updates on cases and documents needed
• Made sure all money laundering documents were up to date and
• Took calls from customer looking for updates and information
• Made sure my phone manner was professional and polite at all times
• Hit daily and monthly targets in both number of calls to be made and number of mortgages to be closed
• Kept a pipeline of customers and updated daily
• Planned my day and prioritized work to make sure I got everything done in time
• Made cold calls to try and develop new business
Job Title: Customer Support Agent/Underwriter
Company: PTSB
Duration: February 2006 – June 2007 (1 year 4 months)
Role Outline:
• Made outbound calls to customers to advise them of documents needed
• Took calls from customer looking for updates and information
• Made sure my phone manner was professional and polite at all times
• Hit daily and monthly targets in both number of calls to be made and number of mortgages to be processed
• Planned my day and prioritised work to make sure I got everything done in time
• Inputted information for mortgages and processed mortgages up to loan offer stage
Job Title: Administration
Company: Millgrove Ltd
Duration: June 2001 – October 2012
Role Outline:
• Took calls from members about queries and tee times etc
• Update the company’s website
• Arrange interviews and meetings for perspective members
Education
2003 – 2012
UCD, Belfield, Dublin 4
2005 – May 2012 – Degree in Economics and Social Policy (finished degree full time from September 2011 – May 2012 – was doing it at night time prior to this)
2003 – 2005: Completed 2 years of a full time degree in Science
References
Available on request
