Academic Qualifications
Bachelor’s degree in International Relations- Pedagogical University of Cracow 2008-2011
Bachelor’s degree in French Philology- Pedagogical University of Cracow 2009-2012
Career History
Philip Morris International Poland – Human Resources Service Shared Center
2014-2015
HR Administrator Certificates of Service
Area of responsibility:
Coordinating the process of Certificates of Service for employees based in Switzerland (preparation and review of documents in French and English)
Preparing various high-quality documents (attestations, jubilee letters, unemployment documents, contracts)
Translation of documents (French/English, English/French)
Receiving calls and handling multiple requests in the HR domain
Handling communication with various stakeholders
HSBC Service Delivery Sp. z o.o. (Poland) – French Human Resources
2012-2014
Customer Service Officer in People Administration
Areas of Responsibility:
Data entries in HR System (People Soft, Zap, Gestor)
Preparing multiple documents for employees based in France
Liaising with French counterparts by e-mail
Supporting HR Payroll Team
Experiences/Achievements:
Representing HR People Administration Team on business trip to HSBC headquarters in Paris and participating in 2 week training on new operating system to coordinate its implementation in Poland
Awarded ‘Employee of the month’ Certificate for February 2014
Language Skills
Polish: Native
English: Proficiency
French: Proficiency
Spanish: Upper- intermediate
Other Skills & Certifications
Good working knowledge of Microsoft Office: Word, Excel and Power Point
Good working knowledge of SAP system, Outlook, Lotus and Workpoint
Cambridge Certificate of Proficiency in English (CPE) (July, 2015)
Certificate of upper-intermediate level of Spanish issued by Empik Corporate Poland (June, 2015)
Certificate in legal aspects of Swiss Certificates of Service issued by “Chambre Vaudoise du Commerce et de l’Industrie” (September, 2014)
