Experienced Hotel Professional with a passion for delivering exceptional guest experiences. Proven track record of leading high- performing teams, optimising operations, and driving revenue growth. Committed to ensuring customer satisfaction, building strong relationships, and maintaining a positive work environment. skilled in strategic planning, budget management, and implementing innovative solutions. A Commercially astute Hotel manager who can monitor and analyse trends to identify opportunities. I can be an ambassador for any brand or hotel. I have the thirst to drive and improve standards wherever i works. Being an experienced manager means i can actively supervise up to 100 employees at once. In my previous role i did everything to meet and exceed my guests' needs and expectations. Additionally, i go out of my way to promote team engagement and training. Through my career i have learnt how to see down the road to sport any challenges that may be rising. At this stage of my career, i would like to join a company where i will receive a warm welcome and feel as part of the family from day one.
Academic:
1. MBA in Marketing and HRM - Shridhar University, India, 2021-2023
2. Post Graduate Certificate in Hospitality Management and International Business (MPBA)- IIBM Institute of Business Management, India, 2018-2019
3. BBM in Business Management- University of Mysore, India, 2015-2018
4. Associate Degree in Commerce- Tribhuvan University, Nepal, 2000-2003
5. Diploma in Travel and tourism - The CTl Euro Collage, 2005-2008 (Not Completed)
Professional Training and Certification:
1. Hotel Demand Management- ESSEC Business School
2. Advance business development: Communication and Negotiations - NASBA
3. Business Development; Strategic Planing- Linkedin
4. Career Essential in Business analysis- Microsoft
5. Project Management Professional (PMP)- IIBM Institute of business Management
6. Six Sigma Green Belt- IIBM institute of business Management
7. Leadership and Management; Growing as a Manager- The Open University
8. Restaurant Management- Pacific Asia Travel Association (PATA)
1. Business Development and Marketing Manager at Bellagio Colombo, Sri Lanka, 11/2022-06/2023
2. Director of Business Development and Operations at Hotel SwapnaBagh and Resort, Nepal, 03/2014-07/2022
3. Hotel Manager (GM) at Hotel Yambu, Nepal, 02/2012-03/2014
4. Travel Manager at BB Airways, Nepal, 03/2010-09/2012
5. Travel Manager at WindHorse Travel, Nepal, 01/2009-03/2010
6. Travel Counsellor/ Office Assistance at AlphaZulu Enterprise, 04/2005-10/2008
I love Travelling around the world , I love Reading News and novel and hospitality related articles, i always love Watching Hospitality industry leader; CEO's, GM's interviews, I love Adventure like skydiving, scuba diving, paragliding, hiking, bungee jumping, and i love Learning new culture
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