Experience
2002 – 2005 and 2007 – November, 2013
ROYAL NAVY
Engineering Technician (Weapon Engineer)
A varied role, adapting to the needs of the Forces, primarily working on a ship’s electronic systems. Have also spent time land-based, working as first and second-line IT support, using phones and email, providing technical advice and providing solutions. Have also set up relocatable computer networks and acting as the domain administrator. Experience has also been gained in fields such as driving, customer care and clerical work.
2005 – 2007
AXA / BLUE ARROW
Customer Service Advisor
Worked in a multitude of organisations, with the majority of time spent working in a call centre for a AXA’s Motor Claims Department, dealing with a high volume of customer enquiries, requests and complaints.
2006
HOMEBASE
Replenishment Assistant
Another varied role, primarily replenishing displays. Other duties included responding to customer requests, acting as a backup cashier, stocktaking and providing advice to customers on their projects.
2002
SAINSBURY’S
Customer Service Assistant
Primarily working as a cashier, other duties included stocktaking and helping with customer enquiries.
Qualifications
Full Driving License including Category C+E (2008)
NVQ Level 2c – Performing Engineering Operations (2007)
GCSEs -Total of 9 – Grades A-C including Maths and English (2002)
