I provide confident, results-focused leadership and customer care through strategic planning, team direction and problem-solving skills. I have excellent interpersonal skills and have the ability to lead and motivate staff while creating a friendly, but productive work environment. In addition to my experience and personal qualities, I have a passion for process improvement. I am extremely enthusiastic about my career and would welcome the opportunity to contribute to the company’s success by increasing customer satisfaction, streamlining operations and maximizing revenue opportunities.
Advance Active Leadership
Active Leadership
Operations Management at groundhandling company, Swissport SA in aviation industry starting as Duty Station Manager from Aug 2010 - Nov 2017, Operations Control Centre Manager from Dec 2017 - May 2019 and Ramp Activity Manager from Jun 2019 - May 2021. Three positions were promotions with increased responsibilities and subordinates. Also did acting Airside Manager from Dec 2017 - May 2022 with additional exposure to financial control and budgets and quality improvement.
Spending time with family
Crafts
Gardening
Catering
Reading
