I'm currently working in the UAE as a customer care executive. I have more than 6 years experience in Administration.
During my tenure at Al Habtoor Motors, I honed my customer service skills by handling inbound and outbound calls, addressing enquiries and resolving customer grievances. I am well versed in utilizing CRM software to manage customer data.
In my prior role as a Station Manager, I successfully oversaw operations, managed staff and ensure smooth services. My background in administration equipped me with the analytical skills to evaluate sales figures, identify product trends and support decision making through detailed reports
BA English Degree
Google Data Analytics Professional
Microsoft Excel
Computer Proficiency
Numerical Skills
Communication Skills
Microsoft Word, Powerpoint
SAP CRM Applications
Kerridge, Oracle for CRM
Engaging with the local community and exploring new places.
Keeping up to date with current affairs by following news.
Engaging in physical activities such as swimming, weight lifting.
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