Ability to prioritize and organize a heavy workload
➢ Aware of the rules and regulations relating to medical documentation;
➢ Having a professional appearance and demeanor at all times.
Documents details of telephone conversation and actions taken. Completes transactions, records of complaints and actions taken, comments using internal PC systems.
▪ Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
▪ Answer inquiries and obtain information for general public customers, visitors, and other interested parties.
▪ Collaborate with departmental coordinators on weekly postings for master reports to facilitate the accurate and timely writing, editing, and preparation of final copy from draft to distribution.
▪ Coordinate and maintain daily attendance and annual vacation records on employees.
▪ Reviews completeness of documentation and prepares document transmittal.