With 9 years experience in HR and Administrative role and more than 2 years in Management level. I understand the importance of providing great customer service to and accurate information to the client, employees of the company.
At my previous role in law firm, I was responsible for analyzing data, clarifying issues, between clients, employees, complying with company policies, and keeping a seal of confidentiality. I pride myself in providing excellent customer services to the clients, managers and employees and became efficient in prioritizing tasks and knowing when to escalate the issue.
Management Skills
Client Focused
Result Oriented
Coordinating Training
Customer Service
File/ Record Maintenance
Multi Task Management
Report Writing
Contract Negotiating/Review/Drafting
Overall Managing day to day office operation.
Point of contact with some clients, Senior and Jr Lawyers.
Create and Implement Policy.
Recruitment Process, Employee Record Filing.
In boarding and Outboarding of the employee.
Employee's Performance Evaluation Record
Composed letter and other correspondence.
Create Process and implement.
I enjoy doing the Voice Over and I love recording my self and listening to my voice. I love photography as it gives me the feeling of fulfillment every time I am taking shots.
