Young, matured lady with great academic achievement and advanced experience in Administration and Claims. I hold a three-year Diploma in Law and more than 3 years' experience working as an administrator in billing and credit department specialising in providing customer service and customer experience. I have great leadership, goal driven and an extremely hard-working person who goes above and beyond to serve and meet deadlines, I will serve as a mode of character not only to motivate myself but also empowers others to possess and have the same level of professionalism in their work. I want to join an organisation that strongly believes that success is realized through its people and prosperity. I take initiatives, can work as a team as well as independently and I am very confident that i will strive in a position relevant to my experience and qualifications that I possess, I have eager to learn new things and can adapt well in a new place and always looking forward to great opportunities that will arise within the organisation. I have a depth knowledge of legal terminology and principles, the ability to analyse legal documents for accuracy.
3 year Diploma in Law
CapaCiTi Tech Career Accelerator certificate: Internship Legal Development Program (259257)
Sales force, Embrace, Syspro
Excel, PowerPoint presentation skills
SAP
Info slips
Administration clerical, attention to details, clear verbal and written communication skills, Computer literate and knowledge of system clouds, Virtual postman, Pastel, Sage and QuickBooks, customer service, data processing, time management, proagrica WM Tracker Portal for creditors EDI invoices, skills and knowledge in Transunion for searching debts, information about relevant person and able to track a person using either cell phone number or their ID numbers to search their address and any possible traceable information that you can get using the app. Knowledge of third-party claims, drafting and capturing letter of demand and summons letter on the system.
Liquid Intelligent Technologies
Position: Administrator
Duties: Processing of claims, Billing queries, Bill clarifications, resolving cases on SNOW system, using sales force to capture customers details, populating invoices, statement, debit notes, ledges on info slips, Vat updates and all customers details needed to be updated on Geneva/Admin Module system, investigating credit notes and passing of credit notes after approval, investigating queries and escalated matters for resolution.
Telesure Investment Holdings
Position: Legal Recovery Internship
Duties: Claims, risk and costs administration, attending all valid insurance claims, ensuring that claims are processed, and access are paid, investigating third party claims and proof-reading incident description, capturing information on the system and conducting research using Transunion. Gathering incident pictures, assessor reports, vehicles registration, car models and make, rejecting or approving claims, issuing of summons and letters of demand to third parties and ensuring that third parties' insurances are notified about the incident. Calling third parties to demand payments of our insured clients, proofreading police report to get third parties registration numbers, contact details, addresses and their identity number in order to track third parties. Receiving incoming and outgoing calls form customer, assisting call desk in assigning cases to relevant departments, issuing of statements, invoice and credit notes to customers and ensuring that their queries and cases are attended within the 24hours turn around period.
Reading Novels
Excessing
Following all news and trends on social media
Music
Cooking and baking
Mentoring school kids in their career guidance and ensuring that they choose fields that are more passionate about and aligned to their long-term career goals. Assist matriculants with Varsity applications and bursary form especially those who comes from disadvantage background so that they can make informed decision. Volunteering for a period of 12 months at the University of South Africa where I was studying Law and i got great exposure in assist students with their access card and any other relevant information that may be needed for them such as enquiries about registration and semester modules and so on. I have worked in our community whereby we were running a program for our youth to acquire drivers liscence and any other skills such as carpeting, welding where our youth can partake in the program.
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