Career
03/2014 to date
Recruitment & Retention Coordinator
Home Instead Senior Care, Swansea
Home Instead Senior Care is a global franchise and is a Domiciliary Care Provider.
Key Responsibilities:
• Manage the administration staff and oversee this function to the business and work to policies and procedures.
• Recruit new care staff members.
• Retain & develop staff members.
• Marketing
04/2012 to 03/2014
Contract Support
Norland Managed Services, DVLA, Swansea
Noland Managed Services are a facilities management company who, at the Swansea site, maintain the DVLA.
Key Responsibilities:
• Manage a team of 12 engineers on and off site
• Manage the high volume of daily reactive works from start to finish
• Payroll
• Administration
• Liaising with clients & sub contractors
04/2010 to 04/2012
HR/Care Administrator
Saga Homecare (formally Greenbanks Homecare), Swansea
Saga Homecare are a domiciliary care company who provide a high standard of homecare across Wales, England & Scotland.
Key Responsibilities:
• Management of employees within a team of 50
• Interviewing potential candidates for new job roles
• Training new candidates on Policies and Procedures
• Management of employees Human Resources
• Business Planning
• Data Base construction
• Recruitment
• Training coordination and Administration
04/2009 to 04/2010
Recruitment Consultant
Medteam Healthcare, Swansea
Medteam Healthcare is a recruitment agency for healthcare professional such as GPs, Registrars, Nurses etc.
Key Responsibilities:
• Marketing
• Sales
• Targets
• Liasing with healthcare professionals on a daily basis
• Administration
• Business Development
01/2008 to 02/2009
PA to Regional Operations Manager
Barchester Healthcare, Swansea
Barcharchester Healthcare is one of the biggest care providers in the UK.
Key Responsibilities:
• Organising and maintaining diaries and making appointments
• Screening phone calls, enquiries and requests, and handling them when appropriate
• Producing documents, briefing papers, reports and presentations
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manage
• Devising and maintaining office systems, including data management and filing
• Taking dictation and minutes
Education
• 8 GSCEs all grades C and above including Maths, English & Science (Bishop Gore School 2003)
• 4 AS levels which include Law, English, Business Studies & Psychology (Swansea College 2004)
