I am a seasoned professional with over 16 years of dedicated experience in housekeeping operations. Throughout my career, I've consistently upheld impeccable cleanliness standards and delivered exceptional guest experiences.
I hold an MBA in Hospitality Management from MG University, Meghalaya, which I pursued through distance education from January 2014 to December 2015. This comprehensive program equipped me with a deep understanding of hospitality operations, strategic management, and customer service within the dynamic hospitality industry. Through coursework, case studies, and interactive learning experiences, I honed essential skills in leadership, problem-solving, and business acumen specific to the hospitality sector. In addition to my MBA, I completed a 3-year Diploma in Hotel Management & Catering Technology from Naipunnya Institute, Kerala, spanning from June 2004 to April 2007. This intensive program provided me with hands-on training in various aspects of hotel management, including food production, housekeeping, front office operations, and event management. I gained valuable practical experience through internships and industry placements, developing proficiency in managing diverse teams, ensuring guest satisfaction, and maintaining high standards of quality and hygiene. Furthermore, I have received training in Power BI, a powerful business analytics tool, which enhances my ability to analyze data, generate actionable insights, and create visually compelling reports and dashboards. This technical skill complements my background in hospitality management, enabling me to leverage data-driven decision-making to optimize operations, improve efficiency, and drive business growth. Overall, my educational background and acquired skills in hospitality management and Power BI position me as a qualified and versatile candidate capable of making meaningful contributions to any organization within the hospitality or related industries.
As an individual deeply passionate about various interests, I find solace and joy in three main hobbies: listening to music, playing cricket, and football. Each of these pursuits enriches my life in unique ways, contributing to my personal growth and well-being.
Music serves as a form of self-expression and therapy for me. Whether I'm exploring new genres or revisiting old favorites, the melodies and lyrics resonate with me on a profound level, providing comfort and inspiration during both the highs and lows of life.
Playing cricket and football allows me to stay physically active while fostering teamwork, discipline, and sportsmanship. These sports not only keep me fit but also teach me invaluable lessons in leadership, resilience, and strategic thinking. Whether I'm on the field chasing a ball or cheering from the sidelines, the camaraderie and adrenaline rush are unparalleled.
In essence, my hobbies reflect my diverse interests, dedication to personal development, and ability to thrive in collaborative environments. I believe that my passion for music and sports translates into qualities that would positively contribute to any team or workplace, fostering creativity, teamwork, and a dynamic work culture.
