As a driven and results-oriented professional with extensive experience for for Harley-Davidson® globally.
My expertise resonates with my ability to successfully promote sales, achieve set targets and maintain ongoing relationships with customers to encourage networking and secure repeat business. Moreover, I am adept at understanding and adapting to the customers’ buying strategy while delivering exceptional customer service, loyalty and referrals.
Highlights of my career include:
Established and developed 3 Dealerships.
Increased sales by 25% and improved productivity by 43% in aftersales, parts and accessories and vehicle sales.
Developed and implemented continuous department processes, which increased productivity by 14%
Developed and executed strategies to achieve key performance indicators (KPIs) of 118%, 18% over annual target.
Additional strengths I offer:
Specialist sales knowledge and experience with Harley-Davidson® motorcycles and other product.
Oversee and manage Dealership operations.
Maximise return on investment (ROI), profit and loss (P&L), daily operations and the marketing plan development and implementation for short and long-term growth.
Manage and control company assets.
Managed and develop employees for future growth.
Establish and communicate Dealership operating policies and procedures.
Balance employees, suppliers, customers, owners and community demands effectively.
Maintain departments’ budgeted revenue and expense objectives.
I appreciate your consideration.
A.A.S Harley-Davidson Technology and Professional Development
Harley-Davidson Master Sales
Harley-Davidson Expert Technician
Harley-Davidson Phnom Penh
General Manager
Sales and Operations manager
2017-2019
Harley-Davidson UAE
Branch Manager
Parts and accessories Manager (Three locations)
2014-2016
Harley-Davidson Big Five
Parts and Accessories/Service Manager
2012-2014
Motorcycle riding
Vehicle customization
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