Since graduated in 2011, i've worked in several positions of different aspects of the automotive field, where no job matches the other which allowed me to improve my skills and knowledge , i'm an adaptive team player with ability to learn and not shy to ask and get the knowledge i lack , l take ownership of the projects assigned to me and enjoy the learning journey that comes with process. i own my mishaps as i own my success
Problem Solving
SAP Super user / Help Desk
operation managment
Team Player
Service excellence specialist (Jan21-current)
Support service operation through newly formed digital transformation division to find smart solutions for the business and ensure a smooth run for daily operations for after sales department.
Lexus service Advisor (6/2019-12/2020)
carrying out the service advisor role with all aspects (Receipt - Production - Delivery) with maintaining the target records and NPS score and all related job duties
JSAP Super user / L1 Support (06/2018-05/2019)
Joined service and warranty super users team which was formed to implement SAP system in one of the biggest retail companies in the middle east. That implementation was awarded SAP GOLD prize 2019
Site seeing - travelling- Tennies - nature lover - Horse riding - Handy work - new cultures- cooking
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