As an Automotive Engineer, being a good experienced in luxury segment (Mercedes-Benz & Rexton SsangYong) I strongly believe I can be a great addition to any organisation. Having 10+ year`s experience in premium segment excellent reputation for resolving customer concerns, improving customer satisfaction. Worked as a Certified Service Advisor for 6 years put me in a great exposure for customer handling and business conversion taking care of customer delight & retention.
Best in sales (VAS, Service Products and Revenue) consecutively 2016 to 2022, awarded Nationally Star Talent by Mercedes-Benz India, Awarded being employ of the year for 2016,2017,2019, best in tire sales consecutively 2018 to 2022. Hence all these aspects put me in great position to be best fit for this role.
Dual Degree Program B.Tech (Mechanical Engineering) + MBA (Operation Management & Marketing) - Performance Management, Client Relationship Management, Customer Service Management, Time Management, Task Management, Conflict Resolution, Critical Thinking, Creative thinking Solving | CRM, Strategic Planning, Customer Satisfaction & Retention.
Diploma Engineering in Mechanical Engineering - Automotive Parts, Automotive Sales, Mechanical Engineering, Automotive Repair, Customer Experience, Remedy Customer Issues.
Accomplished Automotive Certified Service Advisor for 8 years with Mercedes-Benz silver Arrows.
Accomplished Automotive Service Advisor Team Leader) for 1 year with Sterling Motor mahindra & Mahindra
Accomplished Automotive Service Advisor for 1 year 5 months with Koncept Mahindra
Photography, Travelling, Community Involvement, Doing Sports, Gym, Active Listening, Improve Customer Experience, building Customer loyalty, Positive Attitude, Time Management, Punctuality, People first Attitude, Professionalism, Patience, Well Groomed and Attire and Cooking.
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