Holder of a master's degree in quality, productivity and mechanical engineering, I am a highly qualified professional and oriented teams of mechanics, sheet metal workers and non technical to the top performance, quality and delight of our loyal customers.
A real driving force of repair teams, I guarantee the good organization of workshops, reception, training, the quality of after-sales service team management and compliance with safety regulations.with more than 5 certificates from Audi AG and 23 years of experience as head of automotive workshop of the VW group and service manager of the Audi Brand for the Tunisia market. with strong knowledge in engine operation and maintenance, body repair and expertise in electric vehicles. I have skills proven by Audi AG in coaching, in non-technical training (SCP2.0), CEM, quality management, Audit of manufactures's standards), I am the model of the manager who supports his teams to reach the top level in productivity, Efficiency, development of spare parts and accessories sales, customer satisfaction, repair quality and staff retention through extrinsic and intrinsic motivation using the model a passionate leader and manager oriented to the success of the company and its teams.
Mastering French, English, versatile and dynamic, I think i have the qualities required to carry out the missions entrusted to me.
Qualifications
- Audi Trainer-Service NTT
- Audi Trainer- Body
- Audi Aftersales performance Manager (Coach)
- Audi High Voltage Expert
- Audi High Voltage Technician
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Skills:
- Leadership
- Customer service
- Sales Expertise
- Team Building
- Quality Control
- Compliance
- Time Management
- Negociation
- Capacity for analysis and synthesis
- Know how to engage and motivate a team
- Business development
- Hires and trains employees
- Automotive repair
- Communication Skills
- Inventory Control
- Coaching
- Budget Management
- Problem Solving
- Warranty
- Service
- Technical Knowledge
- Organisation
Listening music
reading
Watch Soccer Match
Travelling
Coaching
Helping people
Stay with family
Follow innovation
Safe the environmenet
Swimming
Practice sports
