An experience Banking Manager with 7+ years of experience, well versed with Branch operations looking for a growth and work life balance in job. I have handled many customer complaints and received best compliments from the customers after resolving their problems. Reduced Turn-around-time of customers. Developed the business of the branches with investments from customers into Fixed deposits.
Branch Banking Operations
Customer Service
Loan Portfolio Management
Account Management
Business Development
Team Management
Customer Service Management
With experience in Banking I am very customer focused, Good team player, Problem solver.
Worked as Branch Manager from Sep,2020 - Mar,2023. Looked after Customer service, Complaint Handling, Inventory Management, Business Development, Pensions, Digital Technology onboarding, Cash Management, Customer relationship management, Internal control, Team Management.
Worked as Branch Head from May,2019 - Aug,2020. Overseeing Branch operations, Loan sanctioning, Recovery of loans, Customer Service, Business Development, Team Leadership, Strategic thinker, Mentoring and motivating the staff.
Worked as Assistant Manager from May,2015 - Apr,2019. Worked as Loans processing officer, Customer service, Compliance.
Watching Formula One- Love the speed and technological advancements that happens. Of course human racing skill wins at the end
Music- Listening to Indian music especially composed by Illayaraja and A.R Rahman
Movies- Great movies irrespective of language
Travel- Refreshes me from the routine life.
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