Quick learning Architectural Engineer, whose 13+ years of experience in Quality Assurance has helped transform numerous systems of small and medium-sized financial institutions through rigorous testing and change management, and have picked up transferable skills along the way, such as effectively managing internal as well as external stakeholders, time management and being able to work independently as well as in a team to name a few.
B.Eng in Architectural/Building Engineering
Quality Assurance Experience
ASP Construction Safety Course Completed
Quality Assurance Manager (January 2017 - Present)
-Led the Quality Assurance Team to streamline, manage and improve the process of ensuring the delivery of banking software to financial institutions.
-Coordinating with internal & external stakeholders.
Quality Assurance Tester (UAE - January 2012 - January 2017)
-Responsible for the testing of banking software applications
-Improved overall efficiency of the process
Tier 3 Technical Support Analyst (UAE: August 2009 - January 2012)
-Led the Support team for the add-on modules of the banking software.
-Coordinated with QA and Development teams to ensure timely resolutions for clients.
Project Coordinator (CANADA: August 2008 - July 2009)
-Worked closely with the Project Manager to create comprehensive action plans concerning resources, budgets and timeframes for projects.
Photography
Chess
Backgammon
Reading
Dogs
Volunteer work for local pet adoption agencies
