Educational Details & qualifications
South Devon Technical College Grade
1999 – 2001
Hospitality & Catering NVQ 2
Food Preparation & Cooking NVQ 2
Basic Health & Safety Certificate
Further Qualifications & Training
BIIAB Level 2
Cask Marque Certificate of Excellence
Hospitality Supervision Advanced Apprenticeship
Training Certificate in Licensing Law
Training Certificate in Disability Discrimination Awareness
Emergency Aid in the Workplace
Introductory Training for Youth Workers
Training Certificate – Sabrewatch Security Guard training Course
Training Certificate in Control & Restraint/Conflict Management Course
Training Certificate in The UK Terrorist Threat, The Improvised Explosive Device & Retail Search Techniques
Training Certificate in The Practical Use of Fire Extinguishers & their uses
Level 2 Key Skills in Communication
Level 2 Key Skills in Application of Number
Career History
David Lloyd Leisure Worcester November 2013 – Current
Lead Chef/Kitchen Manager
A brief job description of my role Lead Chef/Kitchen Manager
– Deliver & promote exceptional customer service
– To have a positive impact on the results achieved in the club including P & L performance, Stock Audit
– Maintain a high standard of customer service & customer management at all times.
– Ensure opening & closing procedures are adhered to in line with company policy taking into account security & the health & safety of the people & property.
-Maintain high standards and complete operation of all areas of the kitchen & office work ensuring best practice is maintained.
– Maximise sales opportunities in the business, including quality of food service & availability.
– Take full responsibility for stock in the kitchen, including non- consumables, stock rotation, security, loss investigation, wastage reports & stock taking.
– Ensure all training records, legal documents & due diligence files are maintained.
– Identify recruitment needs & take an active role in the search & selection activities & the appointment of staff in line with the company`s recruitment process.
– Manage 3rd party contractors.
– Deliver presentations & advice on healthy eating following the Palaeolithic diet
JD Weatherspoon – The Foley Arms Hotel May 2011 – July 2012
Malvern
Shift Manager
A brief job description of my role as shift manager at the Foley arms Hotel involves
– Deliver & promote exceptional customer service
– To have a positive impact on the results achieved in the pub including P & L performance, Mega stock, CQSMA, PSN, Cask Marque, AM Audit & Call notes.
– Complete all company procedures relating to monies & banking.
– Maintain a high standard of customer service & customer management at all times.
– Ensure opening & closing procedures are adhered to in line with company policy taking into account security & the health & safety of the people & property.
– Maintain high standards and complete operation of all areas of the property including bar, kitchen, hotel, cellar & office work ensuring best practice is maintained.
– Maximise sales opportunities in the business, including quality of food & drink service & availability.
– Take full responsibility for stock in the Bar & kitchen, including non- consumables, stock rotation, security, loss investigation, wastage reports & stock taking.
– Ensure all training records, legal documents & due diligence files are maintained.
– Identify recruitment needs & take an active role in the search & selection activities & the appointment of staff in line with the company’s recruitment process.
– Manage 3rd party contractors.
JD Wetherspoon – The Crown Lloyd’s No1 Bar April 2010 – May 2011
Worcester
Shift Manager
Marston’s PLC. – The Bluebell October 2009 – April 2010
Malvern
Kitchen Manager
Marston’s PLC. – The Swan Inn June 2007 – October 2009
Droitwich
Sous Chef
Freehold – The Leaking Well May 2006 – May 2007
Ombersley
Kitchen Manager
Punch Taverns – The Metro Bar January 2004 – April 2006
Worcester
Deputy Manager
