Qualifications
Royal Air Force, Halton No 1 School of Technical Training:
Jan 1987 / May 1987 City and Guilds, Part One (General and Aeronautical Engineering)
May 1990 / Nov 1990 City and Guilds, Part Two (General and Aeronautical Engineering)
Barry College, Vale of Glamorgan, South Wales
1996-1997, Certificate in Counselling Theory, 1997-1998, Certificate in Counselling Skills.
University of Wales, Cardiff
1992 – 1994, Diploma in Environmental Studies
Institute of Technical Writers
2005–2006, Diploma in Technical Writing
Employment History
October 2013 – Present Technical Author Emirates Airline Dubai UAE
Employed by Emirates airline in Dubai, to review the existing Maintenance Job Card format produced by the Maintenance Planning Department, review, then provide and implement a new format for commonality throughout the Emirates fleet of aircraft. The new format is also designed, where possible, to provide single sign-off capability for the Engineers and ensuring compliance is maintained. The Job Cards are produced on”Ultramain”. Progression of the new format involved meetings with various departments – Planning, Tech Records, Line & Base Engineering involving personnel up to Senior Vice President level to progress the ideas and achieve consenus. The project is a high visibilty project within the Emirates Engineering Department.
June 2013 – October 2013 Technical Author Allan Webb Stroud
Create new installation manuals for MAN trucks armour plating, to the relevant Mil spec using MS Word.
November 2010-June 2013 Senior Technical Author, GE Energy (Sensing) Groby, Leicestershire
Creating new documentation for GE Sensing products, these include user manuals, maintenance manuals, and data cards for dispatch with products. Computer programs used are Framemaker+SGML, Word and CorelDraw. All illustrations are completed in CorelDraw. The writing standards used are AECMA S1000D, ATA100 and ATA 2200i these standards are used for the Liebherr-Aerospace Lindenburg manuals. Other duties include collating all the present technical documentation onto a database and collating and archiving obsolete manuals on to CD ROM. All technical information is gathered from consultation with engineers, engineering drawings and individual project meetings.
September 2010-November 2010 Technical Author, Rolls Royce, Derby, Derbyshire.
Technical author for Rolls Royce on the development of the new XWB manuals for Airbus. Tasked with researching, creating and formatting new technical documentation for Rolls Royce XWB engine. All manuals were written to AECMA S1000D standard and formatted accordingly.
March 2010–August 2010–Lead Technical Author, Sonardyne International Limited, Yateley, Hampshire.
Sonardyne’s only Technical Author on site. Tasked with creating and formatting new technical documentation and illustrations. New formatted documents are created in Microsoft Word and then configured to a PDF manual before transfer to a CD-ROM and shipment to the customer. All information is collated from liaising with each sonar system engineer and the engineering drawings. The manuals cover the areas that follow; description and operation, technical data, operating instructions, maintenance tasks, fault finding, removal and installation and repair tasks. Sonardyne Int Ltd design, manufacture and maintain all types of sonar equipment.
Nov 2009–March 2010-Technical Author, TSC Offshore (Oil and Gas), Shipley West Yorkshire (Full Security Clearance).
Create new technical documentation and illustrations from liaising with relevant system engineer and the engineering drawings. Manuals produced are Description and Operation, Technical Data, Operating Instructions, Maintenance Tasks, Fault Finding, Removal and Installation and Repair Tasks. Technical illustrations are produced from the original CAD drawings. All data modules are produced using MS office.
June 2009 – Nov 2009- Technical Author, BVT Surface Fleet Portsmouth (Full Security Clearance)
Update documentation, for Royal Saudi Navy Mine Sweepers Mid Life Update. (MLU). The MLU consists of writing new modifications, Technical Instructions and Operating and Overhaul Manuals. The new data is produced using a VAX system and Framemaker 8.
Jan 2009 – June 2009- Technical Author, TSC Offshore (Oil and Gas), Shipley West Yorkshire (Full Security Clearance)
Create new technical documentation and illustrations from liaising with relevant system engineer and the engineering drawings. Manuals produced are Description and Operation, Technical Data, Operating Instructions, Maintenance Tasks, Fault Finding, Removal and Installation and Repair Tasks. Technical illustrations are produced from the original CAD drawings. All data modules are produced using MS office.
March 2008–Jan2009–Technical Author, BAE Systems, Warton (Full Security Clearance)
Amend existing aircraft technical publications. Compile and write new maintenance procedures for the Nimrod MRA4. Compiling new Aircrew Manual at present. Computer programs used are Framemaker 7.4 and Mercury4. Standards used are, AECMA 1000D, ATA100. The role also involves liaising with Design Engineers and the interpretation of aircraft technical drawings.
June 2007–March 2008–Technical Author, Britten–Norman, Isle of Wight (Full Security Clearance)
Amend existing aircraft technical publications. Compile and write new procedures for Islander BN2T and BN2T-4S e.g. Service Bulletins, Service Letters, Data Modules. Complied and wrote the new Aircrew Manual for the BN2T. Computer programs used are Framemaker+ SGML and Splitvision. Standards used are AECMA 1000D, ATA100. The role also involves liaising with customers, Design Engineers and the interpretation of aircraft technical drawings. Lead author working in partnership with Rolls Royce, M.O.D and H&S Aerospace, reviewing Rolls Royce aircraft engine manual, and writing and collating Britten Norman engine data modules. This is to provide continuity across all publications.
Oct 2006–June 2007–Technical Author, Chevron Technical Services, BAE Systems, Prestwick, Scotland.
Amend existing aircraft technical publications. Compile and write new procedures for Jetstream J31/32/41, HS 748, BAe ATP, BAe 146/Avro 146RJ. Computer programs used are SGML and HTML, Arbortext, WPS, CPS, Word and Documentum. The role also involves liaising with customers, Design Engineers and the interpretation of aircraft technical drawings. All tasks have to be produced with strict time constraints, set by the team leaders.
March 2006 – Oct 2006– AA Insurance – Insurance Advisor
Nov 2004 – April 2005 – North Tyneside Council – Parent Volunteer Coordinator
Feb 2004 – Oct 2004 – Orange PLC – Customer Service Representative
June 2003 – Dec 2003 Darlington Borough Council – CCTV Operator
Feb 2001-Dec 2002, MPI Aviation, DARA St Athan, Fuselage Replacement Program
Breakdown various Hawk aircraft systems into component parts. Asset and inspection of components for serviceability. Rebuild aircraft propulsion systems after airframe modifications. Complete all relevant aircraft documentation, using the LITS system. Testing of aircraft propulsion systems before delivery to the customer.
October 2000 – Feb 2001: Materials Controller, British Airways Maintenance Cardiff.
Assist, maintain and organise a large central store in the principal BA 747 & 777 aircraft servicing facility. Duties include: Maintaining physical and computer stock levels and checking correct part location. Supervising and updating control systems. Receive and despatch components
1998 – July 2000 – Volunteer Co-ordinator, Gilfach Goch Community Association
1986–1998 – Engineering Technician Propulsion, Royal Air Force
1979-1986, Woodcutting Machinist, Magnet PLC
Summary of RAF Career
1986-1988: Visiting Aircraft Servicing Section, RAF St Mawgan, Newquay, and
1988-1990: Nimrod Aircraft Servicing Section, RAF St Mawgan, Newquay, Cornwall.
1990-1995: Engine Repair and Overhaul Squadron, RAF St Athan, vale of Glamorgan, South Wales.
1995-1998: 6 Squadron Royal Navy Sea Harriers, RAF St Athan, Vale of Glamorgan, South Wales.
