Dynamic professional with a knack for transforming data into actionable insights and fostering strong client relationships. With a background in customer service and project coordination, coupled with expertise in Power BI and Excel
-Advanced proficiency in Microsoft Office suite, including Excel, PowerPoint and Outlook, enabling effective data analysis and presentation.
- Expertise in Power BI for data visualizations and analysis driving informed decision-making.
-Certified Scrum Master (CSM) with skills in agile project management and cross-functional collaborations.
- Strong understanding of CRM systems and customer relationship management techniques, enhancing client satisfaction.
- Experience in audit and compliance, ensuring adherence to industry regulations and standards.
- Proficiency in SQL for data manipulation and querying, facilitating comprehensive data analysis.
- Root cause analysis (RCA) skills for identifying process inefficiencies and implementing effective solutions.
- Knowledge of process optimization methodologies, driving operational efficiency and continuous improvement.
- Excellent communication and leadership skills, fostering positive relationships with clients and cross-functional teams.
-Ability to analyze complex datasets, identify trends, and provide actionable insights for business enhancement.
I have passion for dance, finding joy and self-expression through movement. Story telling captivates me, and I enjoy crafting narratives across various mediums. In my leisure time, I love watching thrillers for their suspense and excitement. Additionally,
