Car salesman seeking work in dubai for customer service

Previous Employment Details:

Ikea Breazemount- Delivery Drivers friend (2014-2016)
• Verified each delivery against shipping instructions before delivering to customers
• Contacted customers prior to delivery to confirm and coordinate delivery times
• Completed on-time deliveries by choosing the best and most efficient routes
• Recorded each delivery using the proper paperwork before leaving the warehouse
• Followed the company’s loading and unloading procedures for hazardous materials
• Communicated customer complaints, requests and feedback to company management
• Practiced safe and secure loading methods to avoid damaging goods
• Worked overnight shifts during peak periods
• Completed and submitted all necessary logs and paperwork on a daily basis

DHL Delivery -Drivers friend (2015)
• Politely assisted customers in person and on the telephone
• Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
• Completed all documentation neatly and accurately
• Operated and maintained the tractor-trailer in accordance with state and federal regulations
• Interpreted maps and followed written and verbal directions
• Recorded truck plate number and mileage on receipt when refuelling
• Communicated customer complaints, requests and feedback to company management

Argos – Sales assistant (2015)
• Greeted customers and ascertained customers' needs
• Helped customers with questions, problems and complaints in person and via telephone
• Stocked shelves and supplies and organised displays
• Responded to customer questions and requests in a prompt and efficient manner
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges
• Contacted other store locations to determine merchandise availability
• Engaged with customers in a sincere and friendly manner
• Completed all cleaning, stocking and organising tasks in assigned sales area
• Built relationships with customers to increase likelihood of repeat business
• Prioritised helping customers over completing other routine tasks in the store

Outwood Cars- Operator (2012-2013)
• Entered numerical data into databases in a timely and accurate manner
• Scanned documentation and entered it into the database
• Obtained scanned records and uploaded them into the database
• Produced monthly reports using advanced Excel spread sheet functions
• Reviewed medical records for completeness and filed records in alphabetic and numerical order
• Organised forms, made photocopies, filed records and prepared correspondence and reports
• Added new material to file records and created new records
• Reviewed and updated client correspondence files and scheduling database
• Assisted with reception duties, file organisation, and research and development

Kashmir Aroma- Customer Service assistant (2012)
• Educated customers about the brand to incite excitement about the company’s mission and values
• Resolved all customer complaints in a professional manner whilst prioritising customer satisfaction
• Verified that all customers received receipts for their purchases
• Followed merchandising guidelines to present visually appealing displays
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
• Recognised and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
• Determined customer needs by asking relevant questions and listening actively to the responses

Ms Car Sales - Sale assistant (2010-2012)
• Supervised a sales force of 7 sale associates
• Hired five sales representatives over a months period
• Planned and directed staff training and performance evaluations
• Contacted customers by phone and email in response to enquiries
• Promptly resolved all customer requests, questions and complaints
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Built relationships with customers and the community to establish long-term business growth

Kebabish- Kitchen assistant (2009-2010)
• Assigned customers to tables suitable for their needs and according to rotation
• Assisted diners with obtaining food from buffet/serving table as needed
• Assisted in maintaining preparation and service areas in a sanitary condition
• Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods
• Cleaned and inspected galley equipment, kitchen appliances, and work areas
• Cleaned and organised eating, service, and kitchen areas
• Managed food delivery for 200+ guests for special event.

TESCO- Sale assistant (2008-2009)
• Refilled and rotated items on shelves to maintain well-stocked inventory
• Offered product samples, answered questions and helped customers find items
• Scanned shelves and product cases for expired stock and discarded out-dated or spoiled items
• Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris
• Assisted the team in meeting sales, stock loss and margin goals to increase profitability
• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation
• Processed credit cards, checks, gift cards and coupons
Voluntary work:
Volunteer, Builders Assistant (on going)
Working along side a local builder to help support and assist him with basic labouring duties such as rendering, pointing, cementing, knocking walls and preparing surfaces ready for work.

Volunteer, Sales assistant at Jean Junction (2004)
During my time at Jean junction I had the opportunity to work along side a team of sales assistants, offering guidance to customers, stock taking, replenishing stock and taking deliveries.