In my role as a customer service representative, I have honed my communication and problem-solving abilities while delivering outstanding service in high-pressure environments. I am adept at managing customer inquiries, resolving conflicts, and maintaining a calm demeanor during challenging situations. These skills are transferable to the healthcare sector, where effective communication, empathy, and quick decision-making are vital for patient care and support.
With my healthcare certifications, I have expanded my knowledge in life-saving interventions, emergency response, and infection control. This demonstrates my dedication to continuous learning and my readiness to adapt to new environments. Whether it's in an aviation setting, where I can contribute my expertise in customer service and emergency preparedness, or in a healthcare setting, where I can utilize my healthcare certifications to provide compassionate care to patients, I am eager to make a meaningful impact.
I am excited about the prospect of transitioning into a role that combines my passion for customer service with my healthcare certifications. My diverse skill set, strong work ethic, and unwavering commitment to excellence make me a valuable asset to any team. I am confident that my ability to adapt, collaborate, and thrive in fast-paced environments will contribute to the success of either industry.
Completed Diploma course on care assistant on Florence.co.uk
Basic Life Saving Techniques,
Blood sampling, sepsis
Anaphylaxis,
First Aid
Airline ticketing and reservation
Customer Service Relationship Management
Knowledge of Amadeus
Interests include Healthcare, End of Life care, Aviation ticketing and reservations, Travel and Tourism.
Looking to gain relevant skills and experience to excel at these.
