I am a certified care worker and customer relations officer with 6years of combined working experience, I am personable, efficient, compassionate, empathetic, reliable and I pride myself in giving the highest level of care and has a good attitude towards work. I always give utmost dedication to my job and actually love what I do.
Bachelor’s Degree in Communication
Diploma in Caregiving
Dementia Level 1 Certificate
Basic Life support Certificate
Mental Health, Dementia and Disability Support Certificate
Care Assistant- Fremkad Foundation. Took care of elderly and chronically ill patients. In charge of personal grooming, lifting, positioning and ensure daily activity is met and encouraged patients to be independent and involved in activities. Recorded each and every client achievement, behavioral changes and overall improvement.
Data Entry/Customer service person- handled high volume calls, solve client concerns, maintained courteous and effective work environment, implemented realistic customer concern solutions.
Administrative Assistant-
Developed appropriate resources to meet the need of diverse audience,
Successfully delivered tasks within tight deadlines.
Secretary- managed multiple calendars to and contacts,
Schedule appointment for executives to enable work efficiency,
Drafted agendas, meeting notes and other documents to enhance collaborative processes.
Made travel arrangements and reservations for executives.
Acting communications director-
Performed crisis management and preventive measures for department,
Handled communication and marketing budget and finance strategies, directed public and media relations campaign, designed print and digital materials to engage large audience.
Singing
Teaching
Humanitarian
Environmental protection
Health
