Postgraduate 544A 1P1 – PG, Manchester Metropolitan University Certificate in Professional studies Management and Leadership Pre Master’s Programme, Chartered Management Institute Certificate. Business Studies
Feb 2013 – Aug 2013
• PERSONAL, INDIVIDUAL & TEAM DEVELOPMENT as a MANAGER & LEADER at LEVEL 5
• FINANCIAL ANALYSIS, MANAGEMENT and INFORMATION at LEVEL 6
• ORGANISATION, INFORMATION, MARKETING and SERVICE OPERATIONS at LEVEL 6
• The Programme enabled me to build on the practical knowledge and skills developed throughout my real world experience of self-management.
• Designed for managers wishing to demonstrate practically that they understand and can put into practice effective management theory, although unemployed at the time via the interview process, I attained a place on the programme. Explored the latest techniques skills and thinking appropriate to modern management, demonstrated this competence effectively, developed my teamwork/team-building skills, and problem-solving capabilities.
• Developed the full range of communication skills, and the financial skills, incorporated in business acumen and organizational competence capability this demonstrated the utilisation of enhanced communication theory into the practice of my unique effective customer management proficiency, hereby enabling me to develop a very effective unique management and leadership technique.
• Graduated Postgraduate 23rd July 2014
Level 4 Edexcel Award (Professional 8-12), Preparing To Teach in the Lifelong Learning Sector (QCF), Teaching. Training Brokers, Sept 2012 - Oct 2012
• PRINCIPLES of ASSESSMENT at LEVEL 4
• UNDERSTANDING INCLUSIVE LEARNING and TEACHING at LEVEL 4
• USING INCLUSIVE LEARNING and TEACHING APPROACHES at LEVEL 4
• ROLES, RESPONSIBILITIES and RELATIONSHIPS at LEVEL 3
• SELF-ASSESSMENT at LEVEL 2
• APPLYING FOR a JOB at LEVEL 2
Level 1 Customer Management at Stockport College - Institute of Customer Management
Open Awards – 2018
Level 1 in Skills for Further Learning and Employment – Pass
Open Awards – 2018
Level 1 in Skills for Further Learning and Employment – Pass
Open Awards – 2018
Level 1 in Skills for Further Learning and Employment – Pass
Sept 1974 – July 1979
Level 0 7 GCE’s
• including English Language & Literature plus Maths
I have a full clean UK driving licence.
Citizens Advice Bureau Recruitment Assistant
Sale 1 Year
• Verifying e-mails of people requesting to volunteer
• Sorting through requests and explaining next steps in process to potential volunteers
• Drafted acceptance and welcome letters to volunteers
• Liaised and networked with a range of internal stakeholders and colleagues
• Problem solving skills - putting forward written proposal to management for a viable solution to problems besetting the new countrywide computer network
L A Fitness Membership Advisor
Sale 4 week work placement
• Analysing the needs and discussing through options to clients
• Arranged the appropriate membership for individuals
• Up selling of services and products and accurate completion of paperwork
• Maximising corporate sales opportunities
Cab Transfers Sales Agent
Manchester 8 Months
• Cold called taxi companies in the UK overcame barriers
• Confident when speaking with decision makers
• Explaining the merits of one page web sites
• Strong negotiation skills
• Driven to over exceed daily targets set by company
