I bear excellent communication& interpersonal skills with a blend of effective problem solving techniques suitable for media, PR & customer satisfaction enhancing networking.
I have excellent sales and marketing skills with the record of meeting to beat targets.
Am self motivated, hardworking, creative, proficient, a fast learner, professional and versatile to work in any dynamic environment.
Am proficient in computer programs and handling various online communication platforms
- excellent interpersonal & communication skills
- excellent sales and marketing expertise
-writing and presentational skills
- language proficiency and eloquent in speech
- design (adobe illustrator/photoshop)
-Bachelor of Arts degree in Journalism and Media studies - University of Nairobi.
FROM FEB2022 - CUSTOMER SERVICE EXCECUTIVE / ADMIN at JAFFS OPTICAL HOUSE LTD KENYA.. duties:
Customer experience management -ensure smooth satisfactory experience of clients from reception to completion
branch Administrator - ensure official processes run effectively, cashier, manage product stock, maintain client records and follow ups etc
branch customer care - respond to client calls and online enquiries effectively/timely. schedule appointment bookings etc
sales.
2017 - 2022 JAN - CUSTOMER SERVICE EXCECUTIVE /SALES at OPTICA LTD AFRICA. duties
dispensing manager - ensure customer satisfaction and timely product collection., sales and marketing , trouble shooting, Trainer
2016 -2017-BRAND AMBASSADOR at GOLDEN MARKETING AGENCY - marketing products to promote sales.
singing
writing
art and design
