7 years of Exp. in Communication and Management

" With a robust seven-year tenure, I bring a wealth of expertise as a Customer Service Officer adept in communication, administration and management. My dynamic background spans both private and public sectors cultivating not only my leadership acumen but also sharpening my critical and analytical thinking skills, all geared towards enhancing service satisfaction. Interacting with diverse array of stakeholders had finely tuned my attention to details, ensuring a through grasp of their needs and expectation. While currently based in Indonesia, I am open to relocation. "
Serial No: 204553

Skills keywords: communication, office management/administration, customer relations, customer services
Qualifications:

Master of Arts from University of East Anglia, Norwich, UK

Personal Information:

I can say that I am a perfectionist but not rigid. Setting a goal is very important and to achieve it, it can be from any way. I always brainstorming and mapping my problems and seek the best way possible. In some occasion in which I am not familiar with, I have no mind by asking for help and asking for others opinion on the best way to achieve the goal. I listen to their input and analyze them. Not only in my professional career but I also applies it in my daily life. There are so many things to do in such a little time. This is why I always put the most important first.

Management Skills:

I am a detailed person. I do everything correctly and based on the regulation. In my current job, which is an Immigration Officer for Stay Permit division, this job requires me to not only focus on my customer relationship skill but also my analysis, problem solving and administration expertise. With minimum 20 unique applicants per day, I have to manage, analyze and administrate those enquiries to meet the immigration regulation as well as to provide an excellent communication skill. It takes focus to do everything correctly.

Professional Awards/Accolades:

In my seven years of working as an Immigration Analyst Officer, I have earned the prestigious "Most Outstanding Performer" title for two times.

  • Public Relations Officer
    Sanata Dharma University
    1 years, 1 months ( Jan, 2011 - Feb, 2012 )
Employment Sought: Permanent
Current Location: Jakarta, Indonesia
Top 5 countries interested in working in: Italy, Singapore, United Kingdom, United States
Right to work in the following countries: Indonesia
Supplementary Information:

Dedicating myself for the Indonesian Government as an Immigration Analyst Officer for seven years and meeting so many stakeholders from many countries it broaden up my horizon on seeing what I want to do in my future. I want to broaden my professional career abroad. Now I am focusing myself to be able to work abroad. I want to pursue a new career path that can help me achieve my career goal.

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