Configuration management
It service management
Incident management
Problem management
Knowledge management
Period : 18th June 2015 till 15 July 2016
Role : Configuration Consultant
Location : Pune
Platform : ITIL Processes
Company : Capgemini, India
: 1st September 2013 to 12th June 2015
Role : Configuration Manager
Location : Pune
Platform : ITIL Processes
Company : Atos India, Pune