Customer Experience Executive

" An experienced and dedicated customer experience executive seeking to utilize proven customer service , problem solving skills , and product
knowledge to provide exceptional service to customers and exceed expectations. committed to optimizing customer engagement and growing
loyalty through tailored experiences and thoughtful solutions .Focused on leveraging customer feedback to create "
Serial No: 209744

Skills keywords: customer service representative, customer support skills, customer relationship management, retail operations, cashiering work
Qualifications:

Degree In business Management - Human Resource Option

Personal Information:

I am highly confident ,hardworking ,and proactive professional with 10 years collective experience in customer service both supporting customers front facing role and backend roles .
I have exceptional communication skills
High organization skills
flexible team player
Natural Aptitude to catch on fast
I value diversity and inclusion at any work place and i always adapt very easy across different cultures .

Management Skills:

I possess below Management Skills
Quick problem solving and quick decision making
I am good planner able to plan and prioritize the tasks for the day , month and week
I am a good communicator ,able to pass information within my workmates and other departments to help resolve customer issues quickly

  • Customer Experience Executive
    SAFARICOM PLC
    7 years, 2 months ( Nov, 2016 - Jan, 2024 )
Employment Sought: Any
Current Location: Berlin, Germany
Top 5 countries interested in working in: Germany, Luxembourg, Norway, Sweden, United Kingdom
Right to work in the following countries: Germany
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