I am a highly self motivated lady, coachable, adaptable and resourceful. I'm diligent and hard working. I'm a team player and I can work independently without supervision. I am fast learner and 'Go getter', I always reach my set goals no matter the obstacles. I'll be an asset to your organization if given the opportunity.
HND in Business Management and Secretarial
Customer Relations
Customer support
Critical thinking skills
Problem solving
Decision making
Accounting
Organizational Behavior
Secretarial skills
CUSTOMER RELATIONS EXPERT (Remote). 06/2022
Insurance Supermarket (Inbound and Outbound)
• Being engaged in Customer relations services.
• Receiving outbound calls.
• Making live transfers to licensed advisors
• Follow script/objections.
• Disposition calls correctly
• Follow instructions from Management
PERSONAL ASSISTANT / LEGAL SECRETARY 05/2021
Adjabeng District Court
• Acting as a first point of contact.
• dealing with clients in person and through phone calls • Managing diaries, organizing meetings and appointments.
• Maintaining confidential files and documents.
• Booking and arranging travel, transport, and accommodation.
• Organizing events and conferences.
• Reminding my employer of important tasks and deadlines.
• Typing, compiling, and preparing reports, presentations, and correspondence.
• Managing databases and filing systems.
• Implementing and maintaining procedures/administrative systems.
• Liaising with staff and other court users.
• Collating and filing expenses.
Documentaries
Reading
Swimming
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