MS Office Proficient
Excellent communication and interpersonal skills
Customer Relation Management
Effective Team Player
• Technical Support Representative - AT&T - U-verse Account
-Routing skills, VoIP troubleshooting, HSIA Troubleshooting and DVR/Internet based Television troubleshooting.
VXI Global Holdings
Davao City, Philippines
August 2014 - February 2015
• Customer Service Representative - Motion Global Account
Email, chat and inbound/outbound support
-Admin task
-CRM application/call center servicing application
-Real-time and historical reporting
-Comprehensive metrics
-Integrated business tools
-Quality management applications
Conectys Philippines
Davao City, Philippines
April 2015 - Oct 2016
• IT Web Assistant
- Magento Framework
- Adding banners, uploading product information. Editing images to be uploaded onto the website
- Backend support for the framework
