Customer service enthusiast with a reputation of balancing productivity and exceptional customer service. Seeking to take the next step in career with an organization offering opportunities for professional advancements. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in customer relations and working in fast-paced environments.
Bachelors Degree in Business Management, completed at the University of the West Indies Five Islands Campus (2019-2022)
Associates Degree in Business Administration, completed at the Antigua State College (2017 - 2019). Graduated with High Honours.
Restaurant Cashier, Copper and Lumber Store Hotel. Operated billing transactions, Interacted with customers from different nationalities to enhance customer experience, worked various events during Antigua Sailing Week/ Regatta.
Restaurant Cashier, Sweet Ts. Utilize POS system to enter orders, process payment and issue receipts, assisted in various areas to provide backup when needed and to increase productivity.
Intern, Liat 1974 Ltd. I worked in the reservations department where I made and confirmed flight reservations along with completing e-payments. Answered incoming calls, took messages, and provide information where applicable.
I really enjoy reading books, novels, and webtoons.
I have picked up a bit of a habit for learning languages.
I enjoy going outdoors to explore different historical sites.
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