I am an organized team leader focused on building positive rapport and inspiring trust and guiding teams towards achievement of organizational goals.
I am also a strong facilitator adept at working cross departmentally with co-management and top-level leadership
Client support and call-center operations
Complex problem solving
Verbal and Written communication
Conflict resolution
Work Planning
Key Perfomance Indicators
Team Leader- Customer Service(Moto Gari Ltd) 2021-Date
Customer Service Executive (Moto Gari Ltd)2018-2021
Fleet Coordinator(G4S Ltd)2014-2017
Intern(Access Bank)2012
Merchandiser(Coca Cola Mt Kenya Bottlers)2011
Community activities and Mobilization
Social Media Enthusiast
Enviromental conservation