I am an empathetic and customer focused individual, with over 5years experience in customer service, Administrative and human resources delivering top notch services to customers and employees in person, over the phone and via email within a fast pace environment. I have shown a proven capacity to troubleshoot and resolve issues quickly. I also maintain a high level of professionalism, patience and efficiency to reduce customers dissatisfaction and increase their loyalty. I take pride in making clients happy, demonstrating accountability and ownership of any issue, working through even the most demanding challenges with a positive mindset and demeanor.
Masters of Business Administration
Bsc. Economics & Development studies
Skills: Customer Service, Problem resolution, Time management, Contract negotiation, Excellent communication, Recruitment & Talent acquisition, Record management, Telephone etiquette, Relationship building & networking, Microsoft Office suite.
1. Human Resources Advisor- Talent Acquisition, Flour Mills of Nigeria Plc- 1st May 2021
2. HR/ Admin Intern- Flour Mills of Nigeria Plc- 1st November 2019
3. Customer Service Representative- Diamond Bank/ Access Bank Plc- 1st January 2017- 2019
Networking, Reading, Career fairs, Dancing, Watching movies, Swimming
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