Customer service professional seeks employment

" I am a skilled professional with a Bachelor of Tecnology in Mechanical Engineering and over 5 years of experience in customer support, technical support and systems management. I excel in handling customer complaints, inquiries and requests, providing efficient resolutions to improve satisfaction and loyalty. I am proficient in using office tools and database management systems to streamline operations, enhance data accuracy, and ensure seamless processes.
My blend of technical knowledge and customer relations expertise positions me as a valuable asset in delivering exceptional support and driving organizational success "
Serial No: 204563

Skills keywords: customer support skills, technical support, data analysis, systems management
Qualifications:

B.Tech Mechanical Engineering

Personal Information:

I am inspired by the chance to solve problems and make impact on people's lives via improvements in doing things and enlightenment. I am motivated by challenges that require thinking out of the box and seeking easier ways of handling issues.
I enjoy reading and watching videos about technological developments and how they can help me and the people around me. I also enjoy brainstorming and figuring things out with other people.
I thrive in environments where my contribution can be felt and I gain satisfaction in reducing complex issues to their component bits and subsequent resolution.

Management Skills:

Team coordination and leadership
Strategic planning and execution
Performance analysis and development
Mediation and conflict management
Data management and process flow improvement
Customer relations management

  • Customer care officer
    BEDC Electricity PLC ( Currently working )
    3 years, 8 months ( May, 2021 - Jan, 2025 )
  • Marketer
    BEDC Electricity PLC
    11 months ( Mar, 2020 - Mar, 2021 )
Employment Sought: Any
Current Location: Nigeria
Top 5 countries interested in working in: Canada, Dubai, Germany, Netherlands, United States





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