I am a highly motivated and results-oriented professional with a proven track record in senior customer service roles at renowned companies like The Oberoi, Teleperformance, and The WorldGrad. I bring extensive experience in customer engagement, problem-solving, and team collaboration. My expertise lies in delivering exceptional service, whether in a fine-dining setting, an international BPO, or in facilitating student admissions. I am now eager to leverage my skills and dedication to contribute effectively to your team and help drive the success of your company.
Bachelor's Degree in Commerce.
Teamwork, Time Management, Communication Skills.
Effective written and verbal communication.
Working collaboratively in cross-functional teams.
Leadership and teamwork skills.
1.The Oberoi - Apprentice Steward:
Served as an apprentice steward, responsible for handling customer interactions and ensuring a positive dining experience.
2.Teleperformance - Senior Customer Representative:
Held the position of Senior Customer Representative in an international BPO, where responsibilities included addressing customer concerns and resolving issues to enhance customer satisfaction.
3.The WorldGrad - Senior Admission Associate:
Functioned as a Senior Admission Associate at The WorldGrad, involved in obtaining leads from various sources, making outbound calls, and fulfilling the academic requirements of prospective students.
Engaging in activities like running, weightlifting, yoga, or outdoor pursuits as a hobby to promote physical health, strength, and overall well-being.
