Customer Service Specialist Seeking Work in the UK

Available

I've amassed 7 years of experience in client-facing advising through telecommunications and online platforms, 2+ years of experience in fundraising, content creation, and cross-cultural humanitarian work abroad, and over 12 years of experience in customer service, retail sales, inventory management and operations. I assist multiple demographics nationally and internationally ranging from young adults, corporate professionals, Active and Veteran military, working adults looking to continue their education, single-parent families, and others. I enjoy learning and developing new skill sets to hep provide a meaningful experience for each client I engage with in-person, via video call, email or by phone. I desire to embody ownership, which is one of my core values, by working shoulder to shoulder with fellow peers, management, Field Leaders, Directors, Department Chairs, Deans, and Executives on a daily basis in implementing, reinforcing, and refining policies/procedures to optimize strategies and realize overall goals.

Serial No: 131730
Skills keywords: content creation, data analysis, excellent customer service, partnership development, sales operations

List Of Qualifications & Related Skills:

Communication via writing and public speaking, Creative problem solving and competency in multi-tasking concurrent projects, team-oriented self-starter who identifies with an organization's mission and common goal.

Previous Employment Details:

Field Staff, from 2019 to present, for Greater Europe Mission, a missions agency based in Monument, CO.

Academic Advisor, from 2016-2020, with Zovio Inc, an Ed Tech company based in Chandler, AZ.

Graduate Advisor, from 2013 to 2016, for Ashford University a for-profit online University based in San Diego, CA.

Interests & Hobbies:

Anything that lets me use my creativity - writing, public speaking, woodworking, songwriting, guitar playing, photography, sketching, (graphic) design, etc. I also enjoy reading and learning as well as staying active through sports and fitness - organized, recreational, outdoors, gym, etc.

Current location:  California, United States - View on map
Nationality: American
Spoken languages: english





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