If you’re looking for a result driven customer centric customer service professional, look no further! With over 5 years of experience,I am skilled in resolving complaints, In-depth product knowledge and building strong relationships with customers and exceeding customer expectations. Let me elevate your team’s customer service game.
Customer service mastery -certified by udemy
Customer service , support and experience- certified by udemy
Skills
Relationship management
Customer service management
Complaints resolution
Retail operations management
Customer satisfaction
Sales and margin improvements
Team building
Media relations
Social media management
Social media campaigns
Corporate communication
Project planning
Vendor management
Retail operations intern at access bank PLC -October 2022-current
Customer service representative at Emtill solutions:January 2018-October 2022
Technology
Customer service
Public relations
Marketing
Hobbies
Swimming
Cooking
Reading
