I am professional with 7 years of diverse experience across various teams, specialising in account management, sales/business operations, customer query resolution, project management, and process improvements. My versatile skill-set gained working across customer success management, client operations, financial services, and business development equipped me with a high level of independence and efficiency as a professional.
Known for being a proactive and self-sufficient individual, I thrive in dynamic environments, where I can leverage my expertise to drive success. I am goal-orientated high achiever, ensuring that any task I undertake results in success. My reputation as someone who gets things done is a testament to my strong problem-solving skills, logical thinking, attention to details, and proactive mindset.
In addition to my technical skills, I excel in stakeholder management and coaching, fostering positive relationships that contribute to overall business success. My commitment to continuous improvement and adaptability positions me as a valuable asset, capable of navigating complex challenges and delivering impactful results.
Account Management
Process Improvement
Customer Satisfaction
Problem Solving
Stakeholder Management
Onboarding
Salesforce
Organisation Skills
Data Analysis
Project Management
CRM
Reporting
Excel
SAP
Customer Engagement
Accounting
Accounts Receivable
Business Growth
In my free time I enjoy dancing salsa and bachata, which allows me to express myself and connect with others. I also love socialising with friends and delving into psychology, finance and personal development books. Fun fact - I am a master in playing Sudoku!
