As an experienced customer care professional with expertise in product design and training, i excel at delivering exceptional customer experiences. I bring a unique blend of skills to the table, combining a deep understanding of customer needs with ability to design and implement products and processes that meet those needs. With my extensive training background, i can effectively communicate complex ideas and processes to both internal and external customers. Whether it's developing new products or enhancing existing ones, I'm committed to delivering innovative solutions that exceed customer expectations and drive business success.
Customer Support
Product Design
Training delivery
Call center process
Up and cross selling
Process Development
Support Ticketing
User Research
UI Design
Market Research
Products &Customer Acquisition 2017 to Date
Surfline Communications Limited
Service Experience Officer 2015 -2017
Surfline Communications Limited
Watching Soccer
UI designing
Movies
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