I am a customer support specialist with over 6 years hands on deck. I am in a position to effectively manage customer expectations, retain customers and give customers a wonderful experience. I am also able to effectively manage and coordinate a team of staff and also work independently. When it comes to relying policies and processes, i am a good intrusional trainer setting up both in class and virtual trainings, managing learning management systems. Finally, I am highly sociable with the ability to adapt and work with staff from various backgrounds, i learn very fast reducing onboarding time. i am open to new challenges, skills and processes and would love you to give me a try you will not regret.
Bachelors of Accounting and Finance
Cert. Project management fundamentals
Cert. Customer service
Cert. Virtual Assistant
Trainer Learning and Development 2020-2022
Team Leader Operations 2018-2020
Trainer Customer support 2018-2018
Customer support specialist 2015-2018
Playing football
Board games(Checkers, Draft, Ludo)
PS Games
Farming & Gardening
