Career
Wood Group PSN
(September 2015 – December 2015)
I was employed by Wood Group PSN on a fixed term basis as a People and Organisations administrator supporting part of the HR team.
Main duties in this role are;
• Using the HR Sunrise system, assigning, logging and updating queries submitted by offshore,
Onshore and management personnel. Use and understanding of Oracle
• Holding and conducting inductions
• Answering telephone queries with the aim of closing queries by first response and with excellent customer service.
• Processing offshore and onshore leavers including payments to be made or deducted.
• Processing safety glass request
• Providing support in employee relations meetings by minute taking
• Highlighting overpayments to the relevant HR Advisor
• Processing change of personal details, bank details and promotions and transfers
• Providing advice and guidance on the company’s benefits i.e pension enrolment, flexible
Benefits:
• Providing assistance with the online annual leave system by removing holidays.
• Password re-sets for Manager and Employee Self Service
• Preparing and administering paperwork such as changes to terms and conditions, contracts and other correspondence from the company.
• Document handling, filing and checking within WGPSN T’s and C’s and the Data Protection act.
• Being familiar with the company systems and policies to offer guidance to other personnel
• Liaising with other departments to ensure a smooth and correct process
• Creating and maintaining employee personal electronic files.
• Thoroughly Investigating queries to ensure a correct response is provided or that the issue is passed on to the relevant team/ department.
Faroe Petroleum
(March 2015 – May 2015)
I was working in a temporary role with Faroe Petroleum as an administrator, assisting with all General administration duties such as;
• Welcoming clients and being first point of contact for the company
• Editing existing and formatting documents as required
• Scanning and filing of documents
• Use of company systems and database
• Organisation and upkeep of meeting rooms
• General office upkeep
• Managing all correspondence for branch i.e email, email, phones etc
• Use of franking machine, distribution of mail, post office runs.
North East Scotland College
Student Funding Assistant
(September ’14 – February ’15)
I began my position with NESCOL in September, originally for two months. My contract was first extended until mid December and I then agreed to stay with them until the end of January, my main duties were;
• Liaising with service users and answering queries
• Document and data handling
• Cash handling and allocating
• Office and team management
• Learning and utilising all the systems and information about the department
• Problem solving often with difficult/challenging clients
• Understanding of procedures, organisation and people skills Key in this role.
• Encouraging students to be responsible learners and to seek support available to them
• Assisting with student tasks such as providing documents, understanding information and instructions, filling out of forms.
CNR International
Receptionist (May ’14 – September’14)
I was at CNR International for 5 months as well as adhoc days/weeks previously. Duties of this role included;
• Being well presented and mannered as the first point of call for the company
• Working as a key part of the security process by managing and being aware of who was
coming in and out of the building.
• Organisation and upkeep of meeting rooms
• Managing correspondence via email and phones
• Document handling
• Access and handling of confidential information
• Being a part of the emergency response team, including a full ER training day.
• Assisting with orders and budget handling
• General Administration duties
Newcross Healthcare Solutions
Staff Allocation Officer (Oct ’13 – Dec 2013)
At Newcross I was responsible for a staff list of carers and nurses and allocating them into shifts around Aberdeen and shire. The main duties were;
• Ensuring staff were given shifts that suited, and also encouraging them to take shifts that
were not so suited
• Maintaining positive relationships with clients and creating new relationships with potential clients
• Cold calling
• Making sure all training was up to date
• Initial screening of potential candidates before interview, making up their staff applicationpacks etc
• Collecting timesheets on time and chasing up late ones
• Document handling and safeguarding
• Email and telephone cover
• I was responsible for setting up a weekly training session optional for staff to attend
• Answering queries and supporting staff where possible
As a hard working and keen to work individual who likes to keep busy, in between these assignments I undertook shorter term temporary assignments to ensure I was always working and gaining experience. The other companies I had the pleasure of working with are John Clark Volkswagen, John Clark Skoda, Connoco Phillips, BG Group, Total, Balmoral Group, Aberdeen City Council, Crossreach, ARR Craib, Bon Accord Accounts, Excellent care.
Skills
Within these roles I have experienced signing in and out visitors; how to work office equipment such as fax/scanner/copier and other gadgets.
I have had the responsibility to liaise with and assist colleagues, staff, students, pupils, clients, guests and service users in varied professional manners.
I am fully competent with Microsoft suite, and have used systems such as Cisco, SAPS, Tequious and various other individual databases.
I am skilled with team management and office management, where my highly organised and routine manner ensures all work is done quickly and efficiently to the needs of the company and the client.
Once I left school I had two jobs where I worked as a waitress and bar staff. In both jobs I was promoted to supervisor during my time there. In my first full time position I learned many important lessons about being a professional from time keeping to maintaining the standards and promises of a service or company.
I also worked a season in France for six months where I gained the knowledge of adapting to a different setting and community, my organisation skills were paramount here as well as my ability to work well with others and communicate through a language barrier. I learned to speak fluent French during my time here.
Education
BA Hons 2
Applied Psychology
Herriot Watt University
2009 2013
I attended Banff Academy for my third, fourth and fifth year of education where I obtained
• 8 standard Grades
• Int 2 Level Maths
• 4 Highers in English History French and Chemistry – All B grades
Also an advanced higher in English
I have had training on the following;
• First aid
• Food and Hygiene
• Child Protection
• Emergency Response
• I hold a qualification as a Snowboard Instructor
• I hold a Level 2 Nail art certificate
• I can speak fluent French from my time living in the South of France; however I have no documented evidence of this.
Personal Qualities
I am a hard working, proactive and motivated woman educated to higher education level. I have a variety of skills obtained through various positions worked since I was 14 years old.
I strive to produce accurate, structured and clear work, with the ability to do this within a set time if necessary. As well as having the ability to manage and conduct myself in every day and challenging situations, my skills in team and office management were gained through experience in roles where I was often unsupervised.
I am able to articulate clear, strong instructions and explanations as well as taking them and thriving off feedback. I like the opportunity to work on initiative and to share my ideas, however enjoy being part of a positive, successful and well communicated team.
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