Education
- Bachelor of Social Science -Double Major: Marketing Management & Psychology
University of KwaZulu-Natal (2011-2014)
- Greytown High School
Matriculation Pass (2010)
Experience
Assistant Store Manager (August 2015 – Present)
Old Khaki Retailer
Assistant Store Manage (October 2014 – January 2015)
Roxy Retailer
- Cashing up and banking.
- Processing stock returned to suppliers, inter-branch transfers and goods received notes.
- Recruiting, interviewing, developing and maintaining a strong department team.
- Ensuring the proper training for all staff and recognising potential candidates for promotions.
- Understanding customer service and satisfaction.
- Organising all issues relating to general services (maintenance, store orders, heating/cooling).
- Ensuring all Human Resource procedures are followed (payroll, store coverage, budgeting hours, training etc).
Fashion Advisor (August 2014 – October 2014)
Zara Retailer
- Providing highest levels of care to customers by following the Zara 6 A’s of customer service.
- Following all Zara company policies and procedures.
- Prioritising and consistently ensuring the floor is fully stocked with merchandise; completing ‘25 replenishment’ every hour.
- Merchandising store layout, windows and mannequins.
Waitress (December 2013 – June 2014)
Taco Zulu
Waitress (June 2012 – June 2014 (Part-time))
Mad Hatters Tea Garden
Promoter and Sales Representative (June 2012 – June 2014 (Part-time))
Gardener Magazine
