EMPLOYMENT
M/s. APT Solutions (Tech BPO), Chennai, Tamilnadu, India.
Worked as Human Resources Administrator
5th Jan 2014 to 30th April 2015.
Responsibility:
• Responsible for drafting job descriptions, outlining in detail all skills and qualities required and desired in a successful job applicant. Screening all resumes submitted to the open job order, seeking only the most qualified applicant.
• Entering and updating employee information into company databases, preparing employment packages, handling benefits information and processing termination Paperwork. Assist HR staff with specified projects, such as planning company Events.
• Handle essential recruitment tasks, including posting job openings, resumes, calling candidates & scheduling interviews. And provide direct support to executives byscheduling meetings and appointments, making travel arrangements and Processing expense reports.
• Coordinate with professional strong working relationship with management, providing application information; helping with form completion; verifying submission; notifying employees of approvals. And also assist the management and Team Manager with any assigned special projects and in specific task & provide backup to the team manager when required.
M/s. Bina Adam Telecom, Selangor Malaysia.
Worked as Document controller / Administrator
March 2013 to till Nov 2013.
Responsibility:
• Coordinate all activities related to the Document Control procedure, including technical documents, drawings, and commercial correspondent. Input document data into the standard registers ensuring that the information is accurate and up to date & generate the various document control reports as required.
• Makes sure that controlled copies of latest approved documents and drawings are given to the appropriate staff, subcontractors and suppliers as applicable & also Maintain Updated records of all approved documents and drawing their distribution clearly.
• Maintain the documents and drawings in the Document Control office under Safe Custody without any damage or deterioration with easy traceability. Maintain the files & control logs as required by the project. Handle the important documents of the Company and ensure that all the documents are filed away in order & meet with the Clients who visit the company & to ensure that their visit is comfortable and hospitable.
• Coordination and professional strong working relationship with external and internal, Customers, colleagues, and customer service management & also maintain records ofCustomer’s interactions & transactions. Assist the management and Team Manager with any assigned special projects and in specific task & provide backup to the team manager when required. Convey positively to the team members and support the decisions made by Customer service management.
M/s. Prime Project International
Leatherneck, South Afghanistan. (Inside US Marine Base)
Worked as Administration- Specialist
July 2010 to January 2012.
Responsibility:
• Maintenance of staff records like staff’s personal profile, daily attendance and time sheets.
• Inventory management for the project requirement and preparation of necessary documents, Estimating & also ordering the Materials. Daily checkup for safety of our technical staff’s during there working hours on sites. In charge for arrangement of staff vacation with proper documentation.
• Gather all the data from the employees and the department and file all the work & Provide training to other clerical staff in the organization and teach them about the communication and filing structure in the office.
• Coordinate with the assistants and secretaries of the administrators for any work with the administrators to maintain the documents and keep a regular check on them. Handle the important documents of the company and ensure that all the documents are filed away in order & meet with the clients who visit the company & to ensure that their visit is comfortable and hospitable.
M/s. Golden Relief Resources LLC, Kandahar, Air Field, Near ECP 4, Afghanistan.
(Inside US-NATO BASE)
Worked as Administration- Manager
Oct 2009 to April 2010.
Responsibility:
• Responsibility for the overall work performance of a company &Management of office environment.
• Preparing necessary documents for Applying Visa and Work Permits for international Staffs.
• Recruiting International & Local staffs, Taking Care of Joining formalities of the Employee, Supervise and manage all day-to-day office administrative activities.
• Handling complete Facilities and infra structure of office and Liaising with contractors and interiors for the same, Updating Assets List of the company.
• Vendor Management & Office Administration (Adequacy of Stationary / Provisions / Refreshments / adequacy of Sub Staff) Courier & Dispatch (Inward / Outward / Outstation), Also making record of local maintaining.
• Monitoring Relieving Procedures and Settlements, administration-related work & Employee Co-ordination.
• Maintenance the Contract Employees details, Co-ordination with the new jonnies of the Internal employee. Taking Exit-Interview and Issuing Reliving letters & full and final statement ofexisting employees & maintaining the records of the employee by maintaining their personal file, Preparing Badge Documents for the Staffs & process through BASE procedures.
M/s. CAMPS (Kamal-Audit) – Chennai, Tamil Nadu, India.
Worked as Administrator
Jan 2009 to Oct 2009.
Responsibility:
• Handling QC department & maintenance of its necessary documents. Handle highly confidential information with utmost discretion.
• Taking Care of Complete Staff Data Base.Co-ordination with the new jonnies of the internal employee & Co-ordination and maintenance of systems related to Housekeeping.
• Maintain the coordination and professional strong working relationship with external and internal customers, colleagues, and customer service management. Convey positively to the team members and support the decisions made by service management.
• Communicate and coordinate with internal departments follow up on management Policy. Work for the staff as well such as developing and mentoring new staff to satisfy Management requirements.
• Handle the important documents of the company and ensure that all the documents are filed away in order & meet with the clients who visit the company & to ensure that their visit is comfortable and hospitable.
• And make report for the work done in the department and submit it to the administration head & also maintain confidentiality about all the documents of the department and ensure that they do not fall into the hands of an unauthorized person.
M/s. Square designs (Interiors & Civil Construction) Company, Iyyapanthangal,
Chennai, Tamil Nadu, INDIA.
Worked as Customer Support-Executive
February 2004 August 2008
Responsibility:
• Maintaining Customers focus on all times and answering to customer’s enquiries using the standard guidelines. Making Ensure that all customers’ queries are well-investigated and resolved, and escalating queries if appropriate to supervisor. Take ownership of complaint and queries of the customers and proactively following through to resolution.
• Assisting management and Team Manger with any assigned special projects & providing backup to the team manager when required. Developing and mentoring new staff to satisfy customer service requirements. Assisting in preparing and developing the documentation of the organization’s standard policies and procedures towards customer service.
• Maintaining professional strong working relationship with external and internal customers, colleagues, and customer service management. Supporting decisions made by customer service management and conveying positively to reinforce the team members. Identifying and escalating consistent or recurring problems with the systems functionality.
SUMMARY OF QUALIFICATION
Bachelor’s Degree
Institution University Of Madras
Course B.A, History
Diploma
Institution Brilliant ITI , Chennai
Course D.E.T, Automobile
