PERSONAL PROFILE
I have a proven track record of continually surpassing sales targets whilst ensuring the customer’s needs are also exceeded. I am a highly motivated, articulate and results driven consultant with strong stakeholder engagement, team management, and organisational skills. I am extremely robust and adaptable, being confident, comfortable and efficient when working in fast-paced, high-pressured sales environments.
I thrive when working either co-operatively as a team, coaching and developing others to achieve their goals or using my own initiative and regularly work on sales ranging from £5 to £100,000+. I have extensive sales and marketing experience and highly developed communication skills that ensure I can interact with all types of customers at all levels successfully, whilst building valuable relationships which ensures repeat business.
CAREER
January 2016 to present
Recruitment Executive 3aaa
Aspire Achieve Advance – Stoke-on-Trent
Responsibilities Working with Trainees and Apprentices, starting with Advanced level 3 to progress to Higher level 4. I am to secure placements with employers. Interview with potential apprentices and matching them to vacancies on a personality and academic level.
October 2011 – July 2015
Groupon – Senior Business Consultant
My objectives within this role was to act as a business consultant to SME businesses across the Staffordshire, Cheshire and Midlands area, helping them gain new customers by offering their deals that are viable and will benefit them, whilst still being profitable to Groupon.
Responsibilities include:
Generating my own leads within my areas; Outbound calling to businesses to discuss the benefits of selling with Groupon
Face-to-face introductions and meetings to finalise deals; Offering sales and marketing guidance in order to make sure they agree on a deal that will benefit their business; Engaging with the partners to ensure repeat business
Managing my own time, appointments and diary in order to achieve targets and KPIs; Achieving monthly targets
Achieving KPIs; Attending a daily conference call to discuss issues and any relevant information with Head Office
Completing regular ‘Power Hours’ where the aim is to call specific business types and to generate their interest in a follow-up consultation
Attending monthly team meetings in Birmingham to share knowledge, discuss targets and create action plans to help achieve and exceed this
Attend company meetings in London to discuss business objectives when required; Complete CRM systems everyday with sales data
Key achievements:
£12,000 in OTE achieved in a 12 month period; Over £500,000 in Gross Billings in a 12 month period
Holder of 8 High Value Key Accounts within the North West and West Midlands Region
Gross Billings of £86,000 and £60,000 for two separate and single deals within the last year
Created a deal with a customer that was bought by over 1000 number of customers
Created an ongoing relationship with a customer having completed 8 number of deals with them over the last year
Chosen to be a mentor for new starters on the team; Regularly coach and advise team when required
August 2006 – July 2011
The Sentinel Newspaper
Field Sales Leader
My role was to find local businesses with the need to fill advertising space with a local newspaper, magazine and digital space on thisisstaffordshire.co.uk
Responsibilities included:
Generating my own leads; Outbound calling to businesses to discuss advertising locally
Face-to-face ‘cold-calling’ to introduce the idea of advertising locally; Calls and face-to-face meetings to finalise deals or discuss further details
To consult with participating businesses to offer advice on how best to advertise for their specific business, on which media platform
To ensure the customer understood the benefits they could achieve by advertising through different media platforms
Reassure and advise on Return on Investment (ROI); Creating an effective working relationship with the customer in order to maintain their business in the future
Being responsible for a team of sales advisors, technical analysts and administrators in order to help them to achieve the targets and complete data sheets
Coaching, mentoring and developing the team in order to help them achieve their goal of promotion
Delegate tasks and set objectives to relevant team members; Planned and administrated gofind.co.uk website for Staffordshire and Cheshire
Developed gofind.co.uk to become largest directory for the area; Developed directory to become the brand now known as wowcher.co.uk
Key Achievements:
Chosen to be promoted from Telesales Features to Newspaper Field Sales to Digital Field Sales
Sales Leader of the ‘This is Staffordshire’(The Sentinel online) portfolio
Hit a £100,000 target in 3 months for the Digital Directory Platform
Created and developed a Children’s Christmas Card Competition, generated extra revenue for Advertising and newspaper sales as a whole
High target achiever monthly
Being selected to lead a team of sales advisors through a development process in order for them to gain promotion
11 members of my team being promoted successfully within the timescales set
Chosen to be placed and completed in house management programme
Sales Executive Consultant
Swift Electrical
April 2005-July 2006
Senior Sales Consultant – Wardle Travel
July 2004 – April 2005
Customer Service Associate
Singlepoint Ltd
September 2001 – July 2004
EDUCATION & PROFESSIONAL TRAINING
Certificate in Team Leading Knowledge – Stoke on Trent College
Online Marketing Diploma – Shaw Academy
NVQ Level 2 Business Admin – Sandbach School of Training
HND Travel and Tourism Management – South Cheshire College
Management Training – The Sentinel, Stoke
RSA:- Typing Stages 1 & 2
