Skills Summary
• Project Management
• Resource Management
• Key Account Management
• System Administration & Management
• Budget Planning
• Vender Evaluation
• Strategy & Execution
• Client Relation
• Innovative IT Initiatives
• Troubleshooting and Resolution
• End-user Support
Career Summary
• Six years of experience as IT manager.
• Expert in network design and security.
• Specialist in network and infrastructure design.
• Good knowledge of various software’s and networking.
• Interpersonal and adapting skills.
• Excellent in technical and logical knowledge.
• Responsible to improve business process.
WORK EXPERIENCE
May ’13 to Present
System Analyst –
OSISOFT PI Professional Canexus Inc., Calgary.
• Experience in planning, upgrade, implement and support OSI PI server, Interface, client software & tools (Process Book, Data Link)
• Implementation / integration experience in PI Server, Interfaces (PItoPI, PI OPC, RDBMS, BatchFL, PI-Modbus-serial and Ethernet, OPC, etc.), Asset Framework, Notifications, Data Access, Clients, IT Monitoring, etc.
• Matrikon OPC Tunneller Configuration.
• PI system performance optimization (PI server performance tuning)
• PI Server Maintenance & Administration (Checking errors messages and fixing errors on PI server, fine tuning PI)
• PI Server Upgrades to 2012 (v3.4.385)
• PI Data Backfilling (PI2PI, UFL Interfaces)
• Implementation of Server Level Security and Object Level Security on PI Servers (Tag level, Data level)
• PI AF Implementation (Design & Setup) @ Canexus Corporation
• PI Coresight Implementation @ Canexus Corporation
• PI Notification Setup for alarms
• Validating PI Backup for recovery
• Provide the 1st, 2nd, & 3rd line technical support for the users of the PI client tools
• Create PI AF Templates and maintaining the AF tree Structure
• PI Web Parts Setup and configuration
• Process book display creation and modification
• Creation and modification PI Calculation (Performance Equations)
• Creating & modification of Excel spreadsheet with PI data (PI Data Link)
• PI Presentations
• Configurations and Maintenances of Matrikon Operational Insight (Processnet)
• ProcessNet Server Upgrade
• ProcessNet Trends and Display creation
• Setup, Configurations and Maintenances of Visual KPI
• Configurations and Maintenances of RtDUET
Mar ’12 to May ‘13
System Analyst –
OSISOFT PI Professional Enbridge Pipelines, Edmonton.
• Experience in planning, upgrade, implement and support OSI PI server, Interface, client software & tools (Process Book, Data Link)
• Implementation / integration experience in PI Server, Interfaces (PItoPI, PI OPC, RDBMS, BatchFL, PI-Modbus-serial and Ethernet, OPC, etc.), Asset Framework, Notifications, Data Access, Clients, IT Monitoring, etc.
• Matrikon OPC Tunneller Configuration.
• PI system performance optimization (PI server performance tuning)
• PI Server Maintenance & Administration (Checking errors messages and fixing errors on PI server, fine tuning PI)
• PI Server Upgrades to 2010 (v3.4.385.59) @ Enbridge Pipelines Inc.
• PI Data Backfilling (PI2PI, UFL Interfaces)
• Implementation of Server Level Security and Object Level Security on PI Servers (Tag level, Data level)
• PI AF Implementation (Design & Setup) @ Enbridge Pipelines Inc.
• PI Coresight Implementation @ Enbridge Pipelines Inc.
• PI Notification Setup for alarms
• Validating PI Backup for recovery
• Provide the 1st, 2nd, & 3rd line technical support for the users of the PI client tools
• Create PI AF Templates and maintaining the AF tree Structure
• Process book display creation and modification
• Creation and modification PI Calculation (Performance Equations)
• Creating & modification of Excel spreadsheet with PI data (PI Data Link)
Mar ’12 to May ‘13
System Analyst –
OSISOFT PI Professional Dexcent Inc, Edmonton.
• NIMSOFT Monitoring Implementation
• Experience in planning, upgrade, implement and support OSI PI server, Interface, client software & tools (Process Book, Data Link)
• Implementation / integration experience in PI Server, Interfaces (PItoPI, PI OPC, RDBMS, BatchFL, PI-Modbus-serial and Ethernet, OPC, etc.), Asset Framework, Notifications, Data Access, Clients, IT Monitoring, etc.
• Matrikon OPC Tunneller Configuration.
• PI system performance optimization (PI server performance tuning)
• PI Server Maintenance & Administration (Checking errors messages and fixing errors on PI server, fine tuning PI)
• PI Server Upgrades to 2010 (v3.4.385.59) @ Enbridge Pipelines Inc.
• PI Data Backfilling (PI2PI, UFL Interfaces)
• Implementation of Server Level Security and Object Level Security on PI Servers (Tag level, Data level)
• PI AF Implementation (Design & Setup) @ Enbridge Pipelines Inc.
• PI Coresight Implementation @ Enbridge Pipelines Inc.
• PI Notification Setup for alarms
• Validating PI Backup for recovery
• Provide the 1st, 2nd, & 3rd line technical support for the users of the PI client tools
• Create PI AF Templates and maintaining the AF tree Structure
• Process book display creation and modification
• Creation and modification PI Calculation (Performance Equations)
• Creating & modification of Excel spreadsheet with PI data (PI Data Link)
Jan ’09 to Jan ‘12
Data Center / IT Manager Industrial Evolution, Edmonton.
• Consult with customers and/or other departments on project status, proposals and technical issues such as software system design and maintenance
• Interact with customers via in-bound calls or email for problem resolution (1st 2nd & 3rd Level Phone support)
• Responsible for 24/7 operation of Data Center and Maintain equipment and environment in good working order
• Administrating & Maintaining Windows Servers (2000/2003/2008)
• Perform backups, upgrades, and patches of various Windows components
• Troubleshoot – identify issues and determine root cause – follow up to ensure issues are addressed
• Documentation – test plans, test cases, test results/reports, bug reports, system architecture, functional and technical requirements, troubleshooting guides, backup and disaster recovery procedures
• Deploy and support OSIsoft’s PI System and accompanying PI client tools
• Monitor system health, deploy security patches, and monitor system, application, and security logs
• Add new hardware to enable new functionality, as it becomes available
• Email server Administration & Maintaining
• Administration and Support of Blackberry Enterprise Server
• VMware virtualization
• Firewall and VPN Setup, Monitoring & Maintaining the network security
• Maintain the Phone system (PBX, VBX)
• Installs and configures new hardware and software
• Establish and maintain a good working relationship with various vendors and customers
• Evaluate LAN hardware and software for related products that best meet company’s business plan
• Maintain software licensing agreements and monitor software usage for adequate numbers of licenses.
• installation and maintenance of network, workstations, Printers, peripheral devices, client/server applications, and software implemented on the network
Jan ’05 to Dec 08
IT Manager Martinrea International Inc. Mississauga.
• Implemented highly effective ERP solutions, including a shop floor data collection and a bar coded data collection system in the automotive division.
• Implemented automotive EDI release accounting system.
• Responsible for 24/7 operation of Data Center which comprised Windows Server, As400, Exchange Server, and Firewall.
• Exchange administration with 3500 mailboxes and Blackberry server administration
• Interact with staffs via in-bound calls or email for problem resolution (1st 2nd & 3rd Level Phone support)
• installation and maintenance of network, workstations, Printers, peripheral devices, client/server applications, and software implemented on the network
• Evaluate LAN hardware and software for related products that best meet company’s business plan
• Maintain software licensing agreements and monitor software usage for adequate numbers of licenses.
• Maintain and administer CMS/ERP system (AS400 platform) and back-up of database.
• Installations Maintenances Administration of Firewall (Netscreen, Sonicwall) and Antispam (Barracuda, Websense)
• Setup customers on our Electronic Data Interchange system to ensure EDI releases and Advanced Shipment notices are properly received and sent out.
• Set-up Audio visual equipments
• Nortel Meridian Phone System and Voice Mail System (Option 11, Octal 250 Voicemail)
• Maintenance of hardware and software inventory, company security and Nortel Telephone and voice mail system
• Responsible for company’s purchase of hardware, software and related peripherals.
• Deployed vendor-supplied patches and service packs to OS/applications and firmware/bios updates to hardware
• Create custom reports as per user request.
Jan ’05 to Oct ‘05
Manager Technical Services Multilinx Networks Inc., Toronto.
• Desktop support / Phone Support for Clients 1st , 2nd and 3rd level
• Installed and configured WinXP, Win2003 Server, Exchange Server 2000 etc
• Server Migration (Win2000 & Exchange 2000)
• Maintenances of Nortel Meridian Phone System and Voice Mail System
• Maintenance of hardware and software inventory, company security
• Install and Configure VPN, Dialup Connections.
• Installed and Configured Point-Of-Sale Systems (Hardware & Software)
• Installed Local and Network printer and configured
• Installed and configure Blackberry, Ipaq, Palm and other Handheld devices
Jul ’04 to Dec ’04
Executive Support / Manager IT Services Hydro One, Toronto.
• Executive Desktop support for executive staffs 2nd and 3rd level
• Installed and configured Win XP and Outlook XP, Outlook 2003, Lotus Notes and other applications
• Install and Configure VPN
• Installed Local and Network printer and configured
• Installed and configure Blackberry and Handheld devices
• Providing organization with IT Service Management and ITIL services
• Testing custom applications for XP Compatibility
Jan ‘97 to June 04
During these 7 years, I was doing contract jobs with these companies.
• Network Administrator / IT Manager —- Hydroform Solutions Inc. Brampton.
• Network Admin / Manager Technical services —- Ontario Federation of Labor, Toronto.
• Help Desk Analyst —- Bank of Montreal, Toronto.
• Integration Specialist / Team Leader —- Hydro One, Toronto.
• Integration Specialist —- Wyeth-Ayerst, Markham.
• Network Support Specialist —- L(earn)2, Toronto.
• Technical Support Analyst —- Dyna Lync 2000 Inc., Toronto.
• Technical Support Specialist —- Ryerson University, Toronto.
• Technical Support Specialist —- Deevan Computer, Toronto.
Duties:
• Responsible for 24/7 operation of Data Center
• Windows & Exchange server Administration
• Desktop support for Staffs and Clients
• installation and maintenance of network, workstations, Printers, peripheral devices, client/server applications, and software implemented on the network
• Installation of Software
• Evaluate LAN hardware and software for related products that best meet company’s business plans
• Monitor network performance; identify problems.
• Maintain proficiency with hardware technology and new software releases for feature and function and networking alternatives.
• Install and Configure VPN, Dialup Connections using Microsoft/juniper/cisco clients.
• Installed and configure Blackberry/IPaq and Handheld devices
• Set-up Audio visual equipments
• Create Documentation
• Create custom reports as per user request.
• System Migration
• Web site, Web Server Maintenance
