PMP
Strategic & Business Planning
Business Finance & Budget Control
Commercial Operations
Business Development
Project Management Operational Management Retail Sales Revenue Growth
Managing Crisis Situations
Performance & Risk Management
Competitor Analysis
Goals Oriented
AREAS OF EXPERTISE
Strategic & Business Planning; Business Finance & Budget Control
Commercial Operations; Business Development
Project Management Operational Management Retail Sales Revenue Growth; Managing Crisis Situations
Performance & Risk Management; Competitor Analysis; Goals Oriented
ACADEMIC QUALIFICATIONS AND AFFILIATIONS
BA, International Business Administration – King Abdul-Aziz University, K.S.A
MBA – Paramount California University, USA
PMP- Gulf Council of Project Management
Member – Gulf Council of Project Management
Member – ICT Committee in Eastern Chamber of Commerce
Member – Youth Business in Eastern Chamber of Commerce
Member -The sub-national disaster for the marine center of Arabian Gulf
PROFESSIONAL QUALIFICATIONS
MBA PMP NVQ in Retail Skills
EXPERIENCE
Nov 2015-Present
NoviaSat – Saudi Arabia
Chief Operating Officer
Providing leadership and management to the business and fully responsible for the day- to-day running of various departments. Focused on developing programs that deliver efficiencies and playing a leading role in the mobilization, development and implementation of robust operational processes. Ensuring delivery of high quality projects always within time, cost and quality parameters.
Duties:
Directing to ensure the smooth running of all the region; Resolving contractual and commercial issues and disputes.
Training and leading a large team, providing discipline and performance feedback; Developing positive direct relationships with key business contacts.
Scheduling workload to meet priorities and targets; Analyzing complex data and documentation.
Involved in the recruitment and mentoring of new staff; Responsible for achieving all performance related targets.
Ensuring that best practice is followed in safety, legality and quality of service; Developing and supporting a cross functional culture of continuous improvement.
Budgetary forecasting & Assisting company accountants in the formulation of forecasts and budgets; Maintaining excellent relationships with clients and suppliers.
Undertaking staff performance reviews; Developing detailed project plans with fully responsible for all Project Management controls.
Responsible for selling, closing, servicing and expanding the current customer base within an assigned territory & initiates and coordinates development of action plans to penetrate new markets.
Participating in district sales, business events as well as regional and national distributor trade shows.
Mar 2010-Oct 2015
Regional Manager – Public Telecommunications Co. “bravo”
Apr 2007- Feb 2010
Senior Sales Manager -STC
Jul 2000- Mar 2007
Senior Account Manager- STC
Feb 1998- Jul 2000
Account Manager -Arab National Bank
ACHIEVEMENTS
Achieved top ranking among competitors, continuously capturing major bids; Key player contributor to the organization successful penetration of enterprise market.
Boosted net profile 72% within the 1st year of tenure, capturing top ranking among city management as well as Exceptional Achievement & President’s awards.
Boosted revenue 180% by recommending the implement of strategic approach versus a competitive one when targeting large/key companies; Grew corporate revenue 48%.
Fueled increases in account base totaling over 48% while maintaining a 99% closing rate; Closed the largest project integration sale ever, scored a competitive win-back from a major competitor.
Improved customer service satisfaction 60% annually through supply chain management initiatives and change customer bad experience.
Managed 20 -100 million budget projects and achieved project scheduled goals; Developed the product troubleshooting procedure with strong attention to detail; Developed new quality standards for better quality performance and reliability.
KEY SKILLS & COMPETENCIES
Possessing personality, energy & charisma to inspire, lead and develop staff; Enterprising and creative thinker, with a commercial eye, exceptional financial acumen.
Skilled negotiator, with proven experience in a commercial environment; Excellent laterally thinker to create options and solutions.
Evaluating and decision-making & implementing change effectively; Having a robust and business-focused approach to running business.
Proven ability to identify & win new business opportunities; Ability to impact sales through coaching, counseling and influencing others to accomplish desired outcomes.
