Profile
I am a professional, focused, well-organised, flexible, enthusiastic and innovative person with excellent leadership, training and sales skills and extensive experience (+17 years) within the hospitality industry (national and multinational corporations). I am a motivator and team builder with excellent interpersonal and communication skills, able to work under pressure and to deadlines
SKILLS AND ACHIEVEMENTS
Team Leadership: Leading, encouraging and empowering large teams to deliver first class products and
service to customers whilst ensuring that high standards are maintained at all times.
Budgetary Control: Managing and controlling substantial budgets of volume catering operations whilst
meeting financial targets.
Commercial Sense: Reacting to fast-changing markets by leading innovation and enhancement of
products and service.
Client Relationships: Forging and building strong business relationships with existing and prospective clients.
Education & Qualifications
Master Degree
OXFORD BROOKES UNIVERSITY
Master of Science in International Hotel and Tourism Management
September 2001 to August 2002 – Oxford, United Kingdom
Postgraduate Degree
UNIVERSIDAD EXTERNADO DE COLOMBIA
High Degree in Strategic Management of Food and Beverage in Hotels and Restaurants
April 2006 to April 2008 – Bogotá, Colombia
Postgraduate Degree
EDUCATIONAL INSTITUTE OF THE AMERICAN HOTEL & LODGING ASSOCIATION
Hospitality Management Diploma
October 2005 to October 2006 – Bogotá, Colombia
Professional Degree
PONTIFICIA UNIVERSIDAD JAVERIANA
Business Management
July 1992 to June 1997 – Bogotá, Colombia
Technical Degree
CENTRO NACIONAL DE HOTELERIA Y TURISMO – SENA
Hotel Management
July 1985 to June 1988 – Bogotá, Colombia
Career Summary
CORFERIAS – CENTRO INTERNACIONAL DE NEGOCIOS Y EXPOSICIONES DE BOGOTÁ
(The Bogota International Center for Business and Exhibitions – Corferias is a private organization for the promotion of industrial, social, cultural and commercial development in the Andean region, Central America and the Caribbean. +50 annual fairs / +9000 exhibitors / +1,514,000 national and international visitors).
Catering Director. March 2014 to Present – Bogotá, Colombia
Leading the design and planning of a new food and beverage division of USD $2 million in expected annual turnover, 20 units, 600.000 clients yearly
Developing new and innovative concepts and brands
Negotiating supply contracts with internal and external suppliers
Selecting, leading and developing a team of +100 associates.
Planning, organizing and coordinating special events.
COTELCO, Asociación Hotelera y Turística de Colombia
(Hotel and Tourism Association of Colombia: Partner hotels: +1000 / Trained employees: +42.500)
Food and Beverage Instructor. October 2011 to Present – Bogotá, Colombia
Developing a new approach to food and beverage processes in hospitality industry
Translating (from English to Spanish) books required to develop the academic programs
EMPRESA COLOMBIANA OPERADORA DE FRANQUICIAS
(Colombian Corporation Franchise Operator: Restaurants: 1 / Annual turnover: US$200.000)
Director / Founder. January 2010 to August 2013 – Bogotá, Colombia
Leading the development and expansion processes of a young and dynamic corporation focused on
the operation of restaurant units through franchising.
GRAN SAPORE DEL COLOMBIA – Subsidiary of Gran Sapore Brasil
(The largest corporation in Latin American of corporate restaurants: In 2012, Markets: 3 [Brazil, Colombia and México] / Clients: +700 / Restaurants: +1.000 / Associates: +15.000 / Meals a day: +850.000 / Annual turnover: US$ +500 million)
Director of Subsidiary Colombia. May 2009 to December 2009 – Bogotá, Colombia
Leading the expansion processes of an innovative corporate restaurant chain by identifying and developing new business opportunities
Consolidating rapidly an annual turnover of USD $3 million by duplicating units (4) and meals a day (4000)
Negotiating contracts with potential clients
Meeting and exceeding customers’ expectations.
Selecting, leading and developing a team of +100 associates.
COMPENSAR, Caja de Compensación Familiar
(Company Social Welfare: In 2012, Associates: 5.000 / Affiliated corporations: 30.868 / Beneficiary
population: +1.85 million / Annual turnover: US$ +320 million / Assets: US$ +587 million)
Food and Beverage Multi-Unit Director. November 2000 to August 2001 and January 2003 to April 2009 – Bogotá, Colombia
Leading the planning and managing processes of a demanding food and beverage division of USD $16 million in expected annual turnover, 68 units, 120.000 meals a day
Identifying and developing new business opportunities
Negotiating supply contracts with internal and external suppliers
Designing and developing innovative products and services
Controlling cost and maintaining quality standards (BPM, HACCP, ISO 9001:2000).
Selecting, leading and developing a team of 600 associates.
Planning and coordinating special events.
PONTIFICIA UNIVERSIDAD JAVERIANA
(Pontifical University Javeriana: In 2012, Campuses: 2 (Bogotá y Cali) / Institutes: 14 / Faculties: 18 / Colleges: 39 / Graduate programs: 158 / Teachers: 3.500 / Students: 22.000)
Professor – Industrial Engineering Faculty. January 2000 to December 2000 – Bogotá, Colombia
Developing a new approach to ‘production processes in service sector’.
Teaching this course to an interesting group of students (10th semester)
Support professional career development of students
SODEXO COLOMBIA S.A. – Subsidiary of SODEXO GROUP (FRANCE)
(Multinational leader in managing food services and facilities management: In 2012, Markets: 80 countries /
Units: +34.000 / Associates: +380.000 / Meals a days: +50 million / Annual turnover: € +15,3 billions )
Contract Catering Manager. January 1998 to May 2000 – Bogotá, Colombia
Managing challenging contract catering services totalling up to USD $1.2 million in annual turnover.
Selecting, co-ordinating and motivating a team of +50 associates.
Organising special corporate events scheduled by client.
Meeting annual budgets and financial targets.
CHALLENGER – Inelso Ltda
(Colombian leading manufacturer of household appliances for national and regional markets: In 2012,
Markets: 8 countries / Stores: +300 / Associates: 2.500 / Annual turnover: US$ +80 million)
General Service Chief. April 1995 to January 1998 – Bogotá, Colombia
Developing a busy catering service (2,000 meals per day).
Building and monitoring maintenance contracts.
Leading and inspiring a team of +20 associates.
Languages
Spanish (Native speaker) / Advanced English / Basic Knowledge of German
Honours
Top 100 Best Venture Project in Bogotá. Mayoralty & Chamber of Commerce of Bogotá (2011)
Top 5% of Graduating Class. Pontificia Universidad Javeriana (1997)
Best Student of the Year. Colegio Nacional Sergio Arboleda (1985)
Training Courses
BUREAU VERITAS
QMS International Lead Auditor ISO 9001:2008 – IRCA A 17024-2245/
Bogotá, Colombia / 2012
UNIVERSIDAD POLITÉCNICA DE VALENCIA
Seminar: Construction and Development of Tourism Products and Destin
