MAGDA JEZNACH
Profile
• Highly dedicated in providing excellent customer service for clients
• Skilled in multi-tasking while organizing workload in a diverse and fast-paced environment
· A quick learner who can absorb new ideas, willing to work individually as well as a member of a team with ability to work proactively in an office environment.
• Professional patient and respectful in dealing with clients, co-workers and management
• Strong communication skills in interacting with others in English and Polish
· Competent at using the Microsoft Office software and all of the standard office equipment such as a computer, a scanner, a copier, a telephone, a fax
Attributes
· Well-organized, detail-oriented
· Able to coordinate multiple tasks based upon priority
· Flexible and willing to work shifts
· Reliable and responsible
· Ambitious and energetic
· Punctual
· Self-motivated: able to meet deadlines effectively
· Able to work with minimal supervision
· Willing to travel and learn
Work Experience
General Help
August 2014 – January 2015 – Factory Store – Purdy`s Chocolates.
Different tasks in warehouse, production and shop.
Shop Assistant
August 2014 – January 2015
Karibe Enterprises Inc., Vancouver
Contributed to the overall performance of the store by increasing sales at every opportunity, at the same time ensuring that each customer receives service of exceptionally high quality and enjoys their visit to the store. Provided information and directed customers to their requested merchandise. Assisted in answering and researching customers’ requests.
Banquet Server
May 2014 – August 2014
Calgary Zoological Society, Calgary, Alberta
Duties and Responsibilities:
• ensures efficient operation of banquet functions
• ensure guest service standards are exceeded constantly
• ensure proper set-up for reservations
• ensure server stations and work lists are completed
• ensure proper use and cleanliness of equipment
• ensure safe and friendly environment
• work as a team player to ensure that all areas operate smoothly and efficiently
• liaison with the kitchen to ensure that quality is consistently high
• maintaining food safety for the department and following local and Clarion guidelines for food safety
• assist to make our guest feel welcome
• any other duties as assigned
Housekeeper
March 2014 – May 2014
Falcon Crest Lodge, Canmore, Alberta
Cleaning of rooms and Holls. Each unit has 2 bedrooms, 2 bathrooms with a full kitchen.
General light duties in lodge. Cleaning washrooms, hot tub area’s & floors.
Sorting laundry.
Au-pair/housekeeper – Private family in New Jersey, USA
June 2012 – December 2012
Taking care of 2 boys (7yo & 1,5yo), cooking, activities, ironing, cleaning, homework, bathtime, etc,
Director’s Assistant/Secretary – e-Rent Polska Sp.zo.o. Szczecin, Poland
September 2010 – June 2012
Opened, dated and circulated documents via post and email. Scanned and copied contracts, notes and other documents. Answered and managed incoming and outgoing phone calls, recording accurate messages. Handled requests for information and data. Sent and received messages and documents using fax machine or electronic mail. Sort, filed, organized, maintained and updated documents and files for future reference.
Sales Assistant
October – December 2009 – Sweet Doctor, Sydney, Australia
Contributed to the overall performance of the store by increasing sales at every opportunity, at the same time ensuring that each customer receives service of exceptionally high quality and enjoys their visit to the store. Provided information and directed customers to their requested merchandise. Assisted in answering and researching customers’ requests.
Waitress – Mario Brother’s Pizza & Pasta, North Sydney, Australia
November –December 2009
Providing a warm welcome for customers. Receive food & drink orders & serve customer requests to the standards required. Serving dishes to customers at tables. Ensure timely delivery of all food & beverage items to customers. Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner.
Waitress, Bartender – Louis Princess Beach Hotel, Larnaca, Cyprus
May – July 2009
Providing a warm welcome for customers. Receive food & drink orders & serve customer requests to the standards required. Serving dishes to customers at tables. Ensure timely delivery of all food & beverage items to customers. Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner.
General Assistant and Waitress – Angel Human Resources Plc, Southampton
March – June 2009
Providing a warm welcome for customers. Receive food & drink orders & serve customer requests to the standards required. Serving dishes to customers at tables. Ensure timely delivery of all food & beverage items to customers. Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner.
Qualifications
Dental Assistant Diploma February 2013
TEB Education School of Szczecin, Poland
Master’s degree in Economy January 2009
West Pomeranian Business School of Szczecin, Poland
Engineer Diploma in Logistics in Integrated European Transport System March 2007
Maritime Academy in Szczecin, Poland
Secondary School Certification June 2003
Secondary School in Szczecin, Poland
Courses
August 2014 – Security Course: Security Worker Licence
February 2013 – Intensive Course: Barista – Forum Regional Tourism
August 2010 – Goldwings Flight Academy: Flight Attendant / Stewardess Course
February 2010 – North Sydney English College: Intensive IELTS
Preparation Course and General English Course
September 2009 – RSA – Responsible Service of Alcohol
Certification: PADI Diver Certification: 29th July 2003 – Open Water Diver
13th October 2001 – Scuba Diver
Polish Yachting Association: 20th November 2001 – Inland Skipper
Lifeguard License: 15th June 2001 – Junior Lifeguard
Driver’s Licence – ON -Canada – Full European Polish
DANIELE MELIS
Education
– VRIJE GESUBSIDIEERDE BASISSCHOOL WIEMISMEER 1985-1994
– TISL GENK BELGIUM, TECHNICAL WOOD AND CNC TECHNIQUES 1994-2000
– KHLIM HASSELT, BELGIUM, ORTHOPEDAGOGY, 2000-2001
Work Experience
BERE ISLAND BOATYARD., CASTLETOWNBERE, IRELAND
CARPENTER/SPRAYPAINTER.
1MAY 2015-PRESENT
EPP PROJECTS INC., VANCOUVER, CANADA
CARPENTER,
MAY 2014 – JAN 2015
BENCHMARK RETAIL SOLUTIONS INC. , VANCOUVER, CANADA
CARPENTER
FEB 2014 – MAY 2014
CANCUN SAILING, CANCUN, MEXICO,
TOURIST GUIDE, SPOKESPERSON,, FRONT DESK,, RECEPTION AND TICKETING
2012-2014
MD PROJECTS,GENK BELGIUM,
SELF EMPLOYED, CABINETRY MAKER, INSTALLER AND SPRAYPAINTER FRAMING, EXTENTIONS, SHEETING
2005-2012
PRINCESS KEUKENS, ZUTENDAAL BELGIUM,
SPRAY PAINTER CABINET MAKER
2002-2005
BELGISH LEGER (ARMY)
8 MONTHS OF TRAINING AND SECURITY/PROTECTION COURSE
8 MONTHS MISSION ( KABOUL AIRPORT SECURITY)
2001-2002
FOOTLOCKER, HASSELT BELGIUM,
RETAIL SALES ASSISTANT
2000-2001
THE STING, HASSELT BELGIUM,
RETAIL SALES ASSISTANT,
2000-2001
METRO URBAN CLOTHING, HASSELT BELGIUM,
RETAIL SALES ASSISTANT,
2000-2001
SUPERMARKT NUBO ,ZUTENDAAL BELGIUM,
WAREHOUSE CLERK,
SUMMER 1999
CAFE-RESTAURANT T’FORUM, ZUTENDAAL BELGIUM,
WAITER, BARTENDER,
SUMMER 1998
CAFE T’POLLERMANNEKE, ZUTENDAAL BELGIUM,
WAITER, BARTENDER,
SUMMER 1997
Languages
Fluent in English, French, Dutch, German, Spanish, Italian
Other
– Office Word, Exxell, Powerpoint, browser, Photoshop, Autocad, Basic knowledge of SAP and SmartPMS
-Drivers Licence: Ffull European drivers license category B since 2001 (0 accidents, 0 point deductions)
– Extra education and courses years course for interior design (certificate)
– Fall safety Canada certificate (expired Oct 2015)
– First Aid Red Cross Belgium (certificate)
