Profile
Results driven with expertise in devising plans aimed at enhancing overall organizational growth, sustained profitability of operations & improved business performance. Solutions-oriented IT professional who excels at managing projects, collaborating with project teams, interfacing with clients, and deploying technology to build successful solutions and services for clients
CERTIFIED AS…
CDCMP (CERTIFIED DATACENTER MANAGEMENT PROFESSIONAL BY CNET)
CLOUDU PROFESSIONAL (CLOUD UNIVERSITY SPONSORED BY RACKSPACE )
DCCA (DATA CENTER CERTIFIED ASSOCIATE)
ITIL V3.0 – 2011 CONTINUAL SERVICE IMPROVEMENT
ITIL V3.0 – 2011 SERVICE OPERATION
ITIL V3.0 FOUNDATION
PROJECT MANAGEMENT PROFESSIONAL – PMP #1683903
MICROSOFT CERTIFIED IT PROFESSIONAL ENTERPRISE MESSAGING ADMINISTRATOR
CITRIX CCA
ITIL V2.0 FOUNDATION
MICROSOFT CERTIFIED SYSTEMS ADMIN (WIN2003&SECURITY) – MCSA
MICROSOFT CERTIFIED DBA
MICROSOFT CERTIFIED SYSTEMS ENGINEER – TRIPLE MCSE (NT4.0/2000/2003)
PREPARING FOR CLOUD COMPUTING EXPERT CERTIFICATION
Technical Skill Set
Datacenter Physical Infrastructure. Foundational knowledge of critical physical infrastructure in the Data Center. Understanding level in the elements of: cooling, power, racks, cabling, fire protection, management and physical security. Participating on a team that designs and upgrades the physical layer of the Data Center.
Cloud computing and Virtualization Implementing Microsoft Hyper-V virtualization.
Datacenter consolidation by using virtualization and cloud computing.
Good understanding of Cloud services offerings from vendors like IBM, Microsoft and VMWare.
Cloud resources capacity management.
CloudU certified from cloud school sponsored by Rackspace.
ITIL Implementing ITIL best practice framework to align the business needs with the IT services.
SAN storage IBM V7000 storage installation configuration and Administration.
IBM DS5000 series installation configuration and Administration.
IBM DS4000 series installation configuration and Administration.
IBM FastT600 installation, configuration and Administration.
Brocade fiber switches installation, managing and zone configuration.
Cisco MDS fiber switches installation, managing and zone configuration.
Citrix XenAPP Server Configuration and Administration
Exchange 2K3 Administration & Exchange2K7 Installing, configuring, administration, migration and securing Exchange server.
Cisco firewall Configuration and Administration
SQL Administration Installing, configuring, administration and securing SQL server, Installing SQL Enterprise Edition under MS cluster.
ISA2K4 & ISA2K6 Installation and Administration
Deploying of MS Project Server 2007
Veritas Backup ExecAdministration
Hardware Blade Servers (HP, IBM), Servers (Dell, HP, IBM), Workstation (Dell, HP, Compaq, IBM), Switches (3COM, Cisco), RAID Configuration
Web hosting (IIS, Apache, SQL, Webtrends analysis)
Windows servers, HP UNIX, Linux/ BIND DNS
Career Chronology
ECC SOLUTIONS (A Data Center Management Venture available at http://www.eccsolutions.net)
Operation Director:
November 2001 till date
Functioning in direct co-ordination with the CEO, whilst supervising a team of 5 managers and their associated teams.
Effectively monitor service improvement and optimization activities.
Ascertain customer satisfaction and extend onsite supervision support.
Review logs, tickets, cases & communications to ensure staff is operating in accordance with proper process and procedures.
Devise policies for new customer deployment.
Ensure service delivery and support compliance with ITIL.
Investigate and understand significant problems, trends and root causes of systemic issues, and drive plans to resolve the highest priority issues.
Implement continuous staff development activities for delivery of cost-effective solutions.
Datacenter capacity planning and migration.
Business continuity planning.
Implementing Disaster recovery scenarios and follow-up with DR drills.
SAKHR SOFTWARE CORPORATION (Pioneers in offering Arabic Technology Solutions)
Senior Webmaster:
Aug 1997 – Oct 2001
Efficiently monitored entire administration activities along with development and hosting of portals.
Adroitly administered SQL 7.0 Enterprise edition on Microsoft cluster service and various Internet/Intranet projects.
Successfully implemented newer server enhancing technologies such as WLBS (Web Load Balance System) & MSCS (Microsoft Cluster Service).
Journeyed to the KSA (Kingdom of Saudi Arabia) for Web service installations on Windows 2000-Advanced Server on DELL machines and implementing WLBS service for load balancing the incoming hits.
Managed the installations of Ajeeb Web site at US Data Center (www.ajeeb.com), right from configuring the servers (Dell brands), installing the operating system to configuring the web sites.
Remotely administered using “Remotely anywhere” and windows Terminal Service.
Project Accomplishments
Client Name: Magrabi optics, Egypt
Project Brief: Datacenter Migration from KSA to Egypt
Duration: 4 months; Team Size: 15
Technology Used: AIX, Windows, Cisco Networks, Oracle, SQL, Exchange, MS System Center.
Role: As a Project Manager, accountable for the management of deployment processes and effectively mediating between vendors and customers.
Client Name: Union National Bank, Egypt
Project Brief: Set-up new bank branch in Egypt.
Duration: 7 months; Team Size: 10
Technology Used: AIX, Windows, Cisco Networks, Oracle, SQL, Exchange, MS System Center.
Role: As a Project Manager, successfully monitored startup activities at Egypt and their deployment activities.
Training
~ Certified Catacenter Management Professional (CDCMP) in Dubai by CNet
~ Cloud foundation certificate (CloudU)
~ Data Center Certified Associate (DCCA)
~ ITIL Continual Service Improvement (V3 – 2011 Edition).
~ ITIL Service Operation (V3 – 2011 Edition).
~ Project Management Professional course
~ Leading in tough times
~ ITI (Information Technology Institute)
~ SSDP8 – IT Diploma
Academia
~ B.Sc. (Communication and Electronics) -1996
Personal Information
Date of Birth: 15 Jan ‘74
Languages Known: Arabic and English
Military Status: Final Exempted
Nationality: Egyptian
LinkedIn profile: http://eg.linkedin.com/pub/mohamed-sadek/17/93/a05
